Assistant Quick Service Manager

Rio Hotel & Casino Las Vegas•Las Vegas, NV

15d•Onsite

About The Position

WHAT YOU’LL DO The Assistant Quick Service Manager is responsible for the oversight and day to day operations of quick service outlets including Eggslut, Canteen Food Hall and Starbucks. This position will directly manage and provide oversight to the leads and hourly team members in multiple outlets. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Maintain exceptional customer service at every interaction. Supervise, train and plan, direct all service teams on assigned shift. Uphold safety and sanitation standards within all restaurants and Food and Beverage spaces. Uphold policies and procedures in areas of oversight to ensure elevated guest service standards. Assess and communicate operational opportunities with Food and Beverage leadership. Inspect FOH service team as to uniforms, cleanliness, identification, etc. Promote teamwork among all team members. Ensure proper ordering and inventory in all areas of oversight. Engage in the financial performance and analytic metrics in all areas of oversight. Perform other reasonable duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES This position works directly with the operational teams and oversee the Supervisor and hourly team members. REQUIREMENTS Minimum three years of progressive hospitality operations experience. Prior experience with Starbucks operation Ability to work nights and weekends and holidays as business demands. Organizational skills, solution-driven, analytical thinker. Experience with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc. Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization. Proactive with an attention to detail. Able to set priorities, work schedules, and meet department deadlines. High School Diploma or GED (required) At least 21 years of age. PREFERRED Experience leading large teams, both in a bargaining and non-bargaining environment. Technical knowledge of Food and Beverage management systems (InfoGenesis, Kronos, Stratton Warren, Workday), technical knowledge of data analytics systems. CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. PHYSICAL REQUIREMENTS Must be able to work under time constraints and within established deadlines. Must regularly lift and/move up to 10 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces. WORKING CONDITIONS Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke. Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time. Join our team at Rio Las Vegas, where innovation and unparalleled hospitality create a dynamic workplace. We go beyond the expected to offer unique and unforgettable experiences to every guest. As a member of our talented team, you'll be part of an unmatched story of service and passion, where every endeavor is a pursuit to redefine hospitality in the heart of Las Vegas. Join us as we transform this iconic property and its bright future.

Requirements

Minimum three years of progressive hospitality operations experience.
Prior experience with Starbucks operation
Ability to work nights and weekends and holidays as business demands.
Organizational skills, solution-driven, analytical thinker.
Experience with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc.
Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization.
Proactive with an attention to detail.
Able to set priorities, work schedules, and meet department deadlines.
High School Diploma or GED (required)
At least 21 years of age.

Nice To Haves

Experience leading large teams, both in a bargaining and non-bargaining environment.
Technical knowledge of Food and Beverage management systems (InfoGenesis, Kronos, Stratton Warren, Workday), technical knowledge of data analytics systems.

Responsibilities

Maintain exceptional customer service at every interaction.
Supervise, train and plan, direct all service teams on assigned shift.
Uphold safety and sanitation standards within all restaurants and Food and Beverage spaces.
Uphold policies and procedures in areas of oversight to ensure elevated guest service standards.
Assess and communicate operational opportunities with Food and Beverage leadership.
Inspect FOH service team as to uniforms, cleanliness, identification, etc.
Promote teamwork among all team members.
Ensure proper ordering and inventory in all areas of oversight.
Engage in the financial performance and analytic metrics in all areas of oversight.
Perform other reasonable duties and responsibilities as assigned.