Assistant Quick Service Manager

Rio Las Vegas•Rio Las Vegas, NV

14d•Onsite

About The Position

The Assistant Quick Service Manager is responsible for the oversight and day to day operations of quick service outlets including Eggslut, Canteen Food Hall and Starbucks. This position will directly manage and provide oversight to the leads and hourly team members in multiple outlets. ROLE EXPECTATIONS Responsibilities include, but are not limited to, the following: Maintain exceptional customer service at every interaction. Supervise, train and plan, direct all service teams on assigned shift. Uphold safety and sanitation standards within all restaurants and Food and Beverage spaces. Uphold policies and procedures in areas of oversight to ensure elevated guest service standards. Assess and communicate operational opportunities with Food and Beverage leadership. Inspect FOH service team as to uniforms, cleanliness, identification, etc. Promote teamwork among all team members. Ensure proper ordering and inventory in all areas of oversight. Engage in the financial performance and analytic metrics in all areas of oversight. Perform other reasonable duties and responsibilities as assigned.

Requirements

Minimum three years of progressive hospitality operations experience.
Prior experience with Starbucks operation
Ability to work nights and weekends and holidays as business demands.
Organizational skills, solution-driven, analytical thinker.
Experience with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc.
Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization.
Proactive with an attention to detail.
Able to set priorities, work schedules, and meet department deadlines.
High School Diploma or GED (required)
At least 21 years of age.

Nice To Haves

Experience leading large teams, both in a bargaining and non-bargaining environment.
Technical knowledge of Food and Beverage management systems (InfoGenesis, Kronos, Stratton Warren, Workday), technical knowledge of data analytics systems.

Responsibilities

Maintain exceptional customer service at every interaction.
Supervise, train and plan, direct all service teams on assigned shift.
Uphold safety and sanitation standards within all restaurants and Food and Beverage spaces.
Uphold policies and procedures in areas of oversight to ensure elevated guest service standards.
Assess and communicate operational opportunities with Food and Beverage leadership.
Inspect FOH service team as to uniforms, cleanliness, identification, etc.
Promote teamwork among all team members.
Ensure proper ordering and inventory in all areas of oversight.
Engage in the financial performance and analytic metrics in all areas of oversight.
Perform other reasonable duties and responsibilities as assigned.