Assistant Retail Manager - Business & Logistics

Four Seasons Hotels and Resorts

4d•$60,000 - $70,000•Onsite

About The Position

Four Seasons Resort Hualālai is seeking a skilled and detail‑driven Assistant Retail Manager – Business & Logistics to join our award‑winning Retail team. This role supports the heartbeat of our retail operations ensuring inventory accuracy, smooth vendor and accounting processes, and exceptional back‑of‑house organization that keeps our luxury boutiques performing at the highest level. If you thrive in a collaborative environment, love improving processes, and excel at creating operational excellence behind the scenes, we’d love to meet you.

Requirements

3–5 years of experience in retail receiving, inventory management, or a related field.
Strong understanding of retail business operations, supply chain, and standard accounting practices.
Exceptional attention to detail and organizational skills.
Ability to multitask, problem‑solve, and remain composed under pressure.
Strong computer proficiency and comfort navigating inventory and accounting systems.
Collaborative communication style and ability to build positive cross‑department relationships.

Nice To Haves

Experience leading or coaching a team preferred.

Responsibilities

Oversee accurate receipt, processing, and distribution of all merchandise and supplies across retail locations.
Maintain organized inventory flow and support operational alignment with Buyers, Vendors, and Accounting teams.
Submit, track, and reconcile purchase orders and invoices.
Process supplier setups, wire requests, and payment documentation to ensure timely and accurate financial transactions.
Maintain precise inventory control records for all retail outlets.
Generate and submit all required month‑end inventory and accounting reports in alignment with financial standards.
Supervise, hire, train, evaluate, and discipline a team of two or more employees.
Provide ongoing coaching, set performance expectations, and promote a positive work environment.
Exercise independent judgment in making workflow, prioritization, and problem‑solving decisions.
Resolve vendor issues, workflow challenges, and discrepancies proactively.
Identify, recommend, and implement process improvements to enhance operational efficiency.
Safeguard confidential and sensitive financial and business information.
Ensure all actions comply with audit standards, financial controls, and Four Seasons operating procedures.
Support physical inventory planning, execution, and reconciliation.
Assist store teams as needed to maintain operational continuity.