Assistant Salon Manager

JUUT SalonSpaWayzata, MN
20hOnsite

About The Position

The Assistant Salon Manager partners closely with the Salon Manager to support daily operations, lead Guest Services teams, and ensure exceptional guest experience. You will regularly serve as Manager-on-Duty, develop leadership skills, and gain operational insight needed to prepare for future Salon Manager opportunities within JUUT.  This role blends people leadership, customer experience, and operational execution in a creative, service-driven environment.

Requirements

  • Leadership or management experience in customer service, retail, hospitality, or service-based environments
  • Strong customer service, communication, and team-building skills
  • Ability to multitask and lead effectively in a fast-paced setting
  • Comfort using point-of-sale systems and basic computer tools
  • Willingness to take initiative and model JUUT’s values and standards
  • Availability to work a salon schedule, including nights and weekends

Nice To Haves

  • Salon, retail, hospitality, or service-industry leadership experience preferred.
  • Beauty industry experience is a plus—but not required.

Responsibilities

  • Support daily salon operations and step into Manager-on-Duty responsibilities
  • Coach, train, and develop Guest Service Specialists
  • Participate in hiring, onboarding, and performance development
  • Assist with labor planning, scheduling, and front-of-house budgeting
  • Help resolve guest concerns with professionalism and care
  • Collaborate with the Salon Manager on goals, performance metrics, and team communication
  • Lead by example through regular front desk shifts
  • Participate in leadership meetings, education, and development programs

Benefits

  • Paid Time Off
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Employee assistance program
  • Life insurance
  • Generous employee discount
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