Asst. Senior Director | SUD

Gandara Center•Springfield, MA

8d•$77,000 - $81,000

About The Position

The Assistant Senior Director of Adult Residential Substance Use Services provides program-wide leadership, oversight and support to ensure high-quality residential substance use treatment services. This role assists in supervising Program Directors, Clinical Supervisors, and designated staff while implementing evidence-based, trauma-informed, person-centered and culturally responsive clinical and residential practices. The Assistant Senior Director ensures all programmatic and clinical activities are delivered in accordance with regulatory standards, agency expectations and best practices in behavioral health and substance use treatment. The Assistant Senior Director works within the Residential Rehabilitation Services (RRS) model, promoting open communication, accountability, and collaboration among staff and residents. This role supports the Senior Director in administrative oversight, clinical development, crisis management, personnel training and program consistency across sites. The Assistant Senior Director may also deliver direct services as required to support continuity of care.

Requirements

Knowledge of behavioral dynamics of the target population.
Knowledge of treatment approaches for substance use and co-occurring disorders.
Knowledge of state regulations and licensing procedures.
Knowledge of community resources.
Knowledge of training needs and development processes.
Demonstrates effective leadership and decision-making abilities.
Ability to manage written communications and documentation flow.
Demonstrates strong advocacy skills and ability to build working relationships with external agencies.
Demonstrates excellent supervisory and delegation skills.
Ability to organize and structure job responsibilities.
Ability to master First Aid, CPR, Defensive Driving and Fire Safety.
Demonstrates strong math, verbal and communication skills.
Displays sound judgment and crisis response skill.
Works effectively as a team leader.
Bachelor’s Degree or CADC + 2yrs experience
Demonstrated strong communication and interpersonal skill, including conflict resolution.
Experience providing substance abuse services
Demonstrated organizational skill, able to multi-task.
Demonstrated ability to lead through example.
Must have valid driver’s license and must meet Agency requirements for driving history records.
Must have availability of an automobile to perform other supportive services as necessary.

Nice To Haves

Bilingual (Spanish/English) preferred.

Responsibilities

To provide program-wide oversight for designated residential substance use programs under the direction of the Senior Director.
To provide individual and/or administrative supervision to program leaders
To provide leadership and guidance to programs leaders with the support of the Senior Director or VP of BHRS
To oversee staff development, training, performance improvement and program planning.
To meet quality benchmarks for quality service delivery (i.e. Logic model goals and COA chart reviews, monthly clinical audits)
To support development and implementation of quality assurance processes.
To oversee intake workflow with the intake team
Responsible for ensuring quality and quantity of services delivered throughout adult residential substance use programs.
Participates and supports program leaders in hiring, onboarding, evaluations and disciplinary processes in collaboration with the Senior Director.
Ensures adherence to treatment philosophy consistent with trauma informed, person centered and culturally responsive practices.
Evaluates program services and makes recommendations for improvement to the Senior Director.
Promotes empowerment, peer support and individual served involvement in treatment activities.
Maintains strong therapeutic rapport with individuals served
Compiles statistical data and prepares required reports.
Assists in proposal development for new program components.
Implements job functions as required both on and off site as needs arise.
Maintains required job-related record keeping.
Monitors effectiveness in implementing job functions and program responsibilities.
Assists with oversight, written procedures, program monitoring and evaluation.
Maintains positive relations with funders, including managing licenses, certificates and contract renewals.
Acts as an inter-agency liaison to support collaborative care.
Responds effectively to change and supports staff through shifting program needs.
Supports staff in managing high-risk, complex and crisis situations.