Assistant Service Advisor - Audi San Diego
About The Position
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Audi San Diego is looking for an Assistant Service Advisor! What will you do? The Assistant Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties: The Assistant Service Advisor will visually inspect vehicles, communicate with customers about vehicle performance, complete service work orders, and explain service costs to customers
Requirements
- Customer service experience
Responsibilities
- Visually inspect vehicles
- Communicate with customers about vehicle performance
- Complete service work orders
- Explain service costs to customers
- Interact with customers to determine immediate service needs
- Use a consultative approach to educate customers on services and products
- Provide excellent customer service by demonstrating our mission and values
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
