Assistant Service Manager – Audi Silver Spring
About The Position
Audi Silver Spring is dedicated to providing a world-class customer experience while delivering excellence in vehicle service. We pride ourselves on our professional, supportive, and growth-oriented environment. Join our team and be part of a dealership that values skill, leadership, and career development. Position Overview: We are seeking an experienced Assistant Service Manager to support our Service Manager in overseeing the daily operations of our Audi service department. The ideal candidate is organized, customer-focused, and has a proven track record of leading a high-performing team.
Requirements
- Minimum of 2–3 years’ experience in a service management or assistant manager role at a dealership required
- Strong leadership and team management skills
- Excellent communication and customer service skills
- Knowledge of dealership operations, service processes, and warranty procedures
- Ability to work in a fast-paced, dynamic environment
Responsibilities
- Assist in managing daily service operations to ensure efficiency and customer satisfaction
- Support and coach service advisors and technicians to achieve department goals
- Monitor workflow, productivity, and service quality
- Ensure compliance with Audi service standards and MileOne policies
- Communicate effectively with customers regarding service updates and concerns
- Assist in parts and inventory management as needed
Benefits
- Competitive salary with performance-based incentives
- Comprehensive benefits package including health, dental, vision, and 401(k)
- Paid time off and holidays
- Training, mentorship, and opportunities for career growth
- Supportive and team-oriented work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
