Assistant Shift Manager - Cage

Casino and•Biloxi, MS

20h•Onsite

About The Position

Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. Operates the Player Services Department during assigned shift to include effective scheduling, completion of all necessary accountability/compliance duties and paperwork to ensure effective service and coordination.

Requirements

High School diploma general education (GED).
Previous casino Player Services or credit experience required.
Previous cash handling experience required.
Must know and comply with requirements of Title 31 Bank Secrecy Act as pertains to Credit/Player Services transactions.
Must possess basic computer skills and knowledgeable with casino computer systems, Microsoft applications, and timekeeping programs.
Ability to balance shift and Player Services.
Must have basic mathematical skills.
Must be able to add, subtract, multiply and divide in all units of measure.
A Mississippi Gaming Commission work permit is required for this position.
Must possess excellent communication, organizational and analytical skills.
Must be very detailed oriented.
Must project a professional and positive image.
Must have a high level of energy
Excellent interpersonal skills.
Ability to deal with people in a manner that shows sensitivity, tact, and professionalism.
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos, instructions, regulations.
Excellent telephone skills required.
Ability to function with minimum supervision and make effective decisions during the shift.

Nice To Haves

Data entry skills preferred.

Responsibilities

Schedules, coaches, and evaluates Main Player Services, Banks, and applicable Booths for optimum performance.
Ensures proper and effective accountability of funds during the shift.
Completes required accountability and compliance paperwork for the shift.
Coordinates with shift managers/supervisors of other departments to ensure timely, courteous service.
Promotes outstanding guest service and provides employees with environment for success.
Ensures that department is in strict compliance with company, state and federal requirements and regulations.
Performs credit/check-cashing duties within the scope of his/her authorized levels.
Maintains knowledge of property information, including memorabilia.
Supervises all Player Services and credit Hard Rockers.
Upholds the Mission Statement – We create authentic experiences that rock.
Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors.
Lives by the Hard Rock Values!