Assistant Store Manager II – Full Time – Kenwood
About The Position
Assistant Store Manager II Kenwood • Full Time $18.00 – $21.00 Pay rate within the range is based on specific thresholds for years of experience and education. Candidates who can display fluency in reading, writing, and speaking English and Spanish will receive an additional $1.50 above their base rate Welcome to Goodwill of Chesapeake, where every purchase supports our mission of empowering individuals in our community. Are you ready to advance your career in retail management? We’re seeking passionate, driven individuals to join our team as Assistant Managers! If you excel in overseeing store operations, driving sales, and providing exceptional customer service, then we want to hear from you. As an Assistant Store Manager, you’ll play a crucial role in ensuring the success of our store, directly supporting operations, and leading our team to achieve our goals. Join us as we continue Reverend John S. German’s legacy of providing “Not a charity, but a chance,” and seize the opportunities for personal and professional growth that come with it. JOB SUMMARY: The Assistant Store Manager I (ASM1) provides direct support to the manager of a Band 1 store in overall store operations in an effort to achieve sales goals while providing excellent customer service to donors and shoppers. The Assistant Store Manager I is responsible for the management of a retail store location in the absence of a Store Manager.
Requirements
- High School diploma or equivalent required
- 1 year prior supervisory experience in a retail or related environment required
- Must possess a current valid driver’s license and be fully insured according to Maryland law. Must have access to personal vehicle.
- Complete tasks and assignments with numerous interruptions and little direct supervision
- Communicate clearly in person and on the telephone
- Provide and understand verbal instructions
- Strong supervisory and customer service skills
- Strong marketing and merchandising ability with knowledge of clothing and fashion trends
- Commitment to team building and improvement processes
- Self-starter attitude with flexibility to learn new job responsibilities
- Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.
Responsibilities
- Directly supports the Store Manager in all store operations and employee supervision
- Acts as lead greeter to customers and donors and sets the standard for excellent customer service.
- Assists in training, supervising, disciplining and scheduling staff and volunteers
- Assists in achieving budgeted sales goals while mitigating expenses
- Achieves production goals
- Effectively investigates all accidents and injuries
- Maintains a clean and safe environment
- Reports known or suspected security or theft problems
- Assists customers with selections and purchases; processes donated goods in preparation for stocking the sales floor
- Ensure customers are treated in a fair, courteous and efficient manner
- Assists in ensuring merchandise colorization and categorization of store inventory and maintaining adequate store inventory
- Processes donated goods in preparation for stocking the sales floor
- Maintains a professional and courteous attitude at all times
- Promotes the mission and values of Goodwill and the Retail division
- Performs other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
