Assistant Store Manager - Wag N Wash

WAG N WASH•Littleton, CO

7d•$18 - $22

About The Position

Do you understand that cats and dogs are more than just pets - they're cherished members of your family? You can take the lead or follow the lead. And you love pets (they’re our best customers). You’ll also be responsible for making sure store duties get done. Responsibilities/Qualifications As Assistant Store Team Leader at Wag N Wash, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will: help your store team by example – including, but definitely not limited to, greeting a neighbor and their new puppy when they enter the store recognize the local pug rescue coordinator and offer to host the next adoption event join the conversation when you hear a team member assisting a neighbor in choosing between three very good natural dog food brands analyze your store sales results and develop plans to maximize sales, neighbor engagement and productivity in partnership with the Store Team Leader. create a fun, positive environment for the team and your neighbors; and a reputation for neighborly, knowledgeable, trustworthy, petcentric service in your neighborhood ...all while engaging with neighbors and smiling in the face of puppy breath. Are you awesome? No, you're more than that. You're PAWsome.

Requirements

2+ years of experience leading a retail team.
Bachelor’s degree or equivalent work experience. High school diploma/GED required.
Microsoft Office knowledge is a must, as well as good communication skills.
Ability to operate all equipment, including a forklift, to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!).
Ability to work flexible schedules, have reliable transportation, and must pass the drug test and be 18 years or older.

Responsibilities

Assisting in the operational management of the stores.
Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors.
Assisting in promoting team member engagement and morale by understanding individual motivation and needs, recognizing and rewarding successful performance, and helping them achieve career goals.
Assist in maintaining a fully staffed team and supports recruiting and onboarding.
Cultivating a learning culture by providing exceptional onboarding and development opportunities, along with coaching and feedback to team members.
Connecting with community organizations to partner on events and marketing opportunities.