Barracuda Baton Rouge // Assistant Store Manager

Barracuda Taco Stand • Baton Rouge, LA

23h • $55,000

About The Position

As Assistant Store Manager your role is to assist the Store Manager and leadership team in all day-to-day operations, provide support to team members and leadership during service to improve performance, and adopt, embody and implement the vision and values of Barracuda Restaurants.

Requirements

• 2+ years of restaurant management
• Minimum 2 years of experience managing 30+ direct reports.
• Personable and enjoys working with customers and leading a diverse team.
• 3 - 5 years in the restaurant industry with customer facing management role(s) preferred
• Passion for food, hospitality, and providing a “best in class” customer experience
• Natural leader with a positive attitude, who is able to teach, willing to learn and take direction
• Detail-oriented and proactive with an ability to prioritize and deliver results on delegated responsibilities
• Excellent communication and organizational skills
• Demonstrated ability to build relationships, promote positive team culture, and effectively resolve conflict
• Able to maintain composure and personality in a high pressure environment, while using good judgment and strong decision-making skills
• Availability to work a minimum of five days per week. Weekends, day shifts and evening shifts are required; schedule will be designated by the Store Manager
• Full transparency: extended hours and/or a sixth day may occasionally be required.
• Proficient in Google Drive; ability to learn all other aspects of our technology (Toast and Restaurant365)
• Knowledge of health and safety guidelines
• Hold active Manager Food Safety Certification and Responsible Vendor Permit
• Ability to stand for long periods of time (8 or more hours per shift)
• Ability to lift 50+ pounds and work in various weather conditions, including extreme heat and cold.
• Internal Hires: Must have maintained a disciplinary record free of any actions within the last 90 days

Nice To Haves

• Bilingual English - Spanish speaker (highly preferred)

Responsibilities

• Ensure that the quality of food & drink, vibe, facility, and our team are always on point
• Ensure that all team members fully embody our mission, exceeding the highest standards of customer service to guarantee that all customers feel welcome and are given responsive, friendly and attentive service at all times
• Thoughtfully manage scheduled shifts with a consideration for business activity, while ensuring that both the customers’ expectations and revenue targets are met
• Ensure restaurant cleanliness and a 91+ score from Department of Health to reflect the care and pride in the service we provide
• Act as a trusted partner to the Store Manager, collaborating on operational decisions and serving as a communication bridge between team, leadership, and cross-functional stakeholders
• Foster a culture of teamwork, service, hustle, and continuous improvement by motivating the team and empowering them with context and purpose—Always Be Teaching the “Why”
• Lead daily operations with attention to detail and a focus on service quality, labor efficiency, and team well-being
• Communicate clearly and proactively to ensure transparency, address areas needing improvement, and support company-wide objectives
• Build strong relationships across the team to enhance collaboration, responsiveness, and operational success
• Support the Store Manager by managing inquiries, developing solutions, and assisting with internal communications and project execution
• Provide support to team members during service and identify ways to improve their performance - Be a subject matter expert on who we are and what we do
• Ensure that Barracuda Training Programs are being executed thoroughly and diligently; participate in the development of the team and assist in the management of one-on-one employee performance evaluations
• Be knowledgeable of restaurant policies regarding personnel. Diligently monitor all violations of company policies, rules and procedures, enabling management to administer prompt, fair and consistent direction and corrective action when necessary.
• Oversee and maintain the integrity of the Certified Trainer Program, including the development, support, and accountability of all Certified Trainers
• Managing team, vendor, and customer communications/issues
• Maintaining and monitoring OS+E inventory, restaurant supplies orders
• Managing all functions on daily checklists & guides
• Managing the facility
• Labor management on daily shifts
• Day to day monitoring of labor, COGS, & invoice management to understand financial goals

Benefits

• Salary: $55,000 base salary + bonus
• Bonuses: Biannual bonuses are paid out at the close of Q2 and Q4, and are based on business performance criteria and your ability to attain biannually-determined goals, as identified by Store Manager and Operations team.
• Vacation: Fixed annual deposit of up to 112 PTO hours in first year (pro-rated depending on start date)
• Insurance: Barracuda offers and contributes toward several different health, dental, and vision insurance plans (Louisiana-based and national) so you can select a plan that’s right for you
• Got pets? Opt into our Pet Insurance benefits plan, which includes additional discounts on pet care and unlimited assistance via a 24/7 pet telehealth service
• Tech: We reimburse $50/month (pre-tax) to supplement the cost of your phone bill, a new computer, or whatever tech helps you do your job
• Free Food: Enjoy comped personal meals & drinks at all Barracuda Restaurants

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed