Assistant Store Manager (Abilene, TX- Store# 4006)

Southwest Convenience Stores LLC•Abilene, TX

10h

About The Position

Do you have a passion for great food and friendly customer service? OXXO USA is seeking a dependable and energetic Assistant Store Manager to join our team at one of our retail locations. The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, and provides excellent customer service while managing financial transactions.

Requirements

One (1) or more years’ Experience working in retail environment (Preferred)
Valid Driver’s License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required)
Active Listening
Demonstrating Ongoing Value
Ability to Take Initiative
Multitasking and Prioritization
Operational Excellence
Time Management
Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
Must have a form of communication to be reached.
Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.

Responsibilities

Oversee daily store activities to ensure smooth operations.
Maintain inventory levels by stocking shelves and monitoring supply.
Ensure the store remains clean and organized.
Provide exceptional customer service and resolve any issues promptly.
Handle financial transactions accurately and efficiently.
Develop, lead & support Sales Associates
Assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
Responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines.
Help and aid in the recruitment of potential candidates.
Manage and resolve customer issues and conflicts in a professional manner.
Teach and role model customer service and suggestive selling techniques.
Responsible for unloading deliveries, organizing merchandise and keeping shelves stocked.