Assistant Studio Manager

Pleasant Hill•Pleasant Hill, CA

8d•$20 - $24

About The Position

BODYBAR Pilates is a fitness boutique franchise that teaches pilates using the BODYBAR method in multiple locations across the United States. We focus on bringing a spirit of CHEER to all we do as well as to be the industry standard in the way we deliver our classes. We are always looking for dedicated and positive individuals who are passionate about health and wellness to join our team! We Offer Paid Training: We provide paid training to ensure your success. Competitive Compensation: Enjoy competitive base pay, commission, and performance bonus opportunities. Studio Membership: Access a free Studio Membership as part of your perks. Product Discounts: Take advantage of exclusive discounts on our products. Flexible Scheduling: Benefit from a schedule that accommodates your educational or personal goals. Casual Dress Code: Embrace a fitness casual dress code in a comfortable work environment. Collaborative Atmosphere: Work in a passionate and collaborative environment. This role can be part time to full time TBD

Requirements

Excellent customer service skills – responds promptly to studio facility needs, member requests for service and assistance, and anticipates the needs of the studio, staff and members
Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred) and ability to overcome objections using value selling techniques
High energy with a successful ability to motivate a large group of people
Excellent written and verbal communication skills, with ability to address/respond in a clear, concise, and respectful manner
Able to multi-task and manage time effectively to excel in a busy environment.
Independent and proactive thinker – ability to exercise discretion and independent judgement
Effective decision making – ability to evaluate the possible outcomes and consequences of a decision and make decisions that are in the best interest of BODYBAR Pilates
Team player with a high interest to collaborate cross-functionally
Must possess honesty, integrity, and accountability
Functional computer skills with basic MS Office suite capabilities required
Health & Fitness minded people strongly preferred
High school diploma required.
Flexible to work day, evening and/or weekend hours as needed

Responsibilities

Being the top revenue producer in studio, leading the team in sales. Expectations for this role include selling a minimum of 10 memberships/ per month.
Responsible for the Studio’s daily, weekly and monthly membership goals, with leadership over the sales team in Sales and KPIs.
Working towards achieving the package renewal goal each month
Managing Missed Sales Opportunities
Assisting Owner/Studio Manager with community engagement and relationship building (schools, charities, organizations, etc.)
Assisting less experienced Sales Associates through training-Training all new sales staff on Guest onboarding and Customer experience.
Working collaboratively with Owner/Studio Manager, Fitness Manager, Instructors and Sales to improve the overall company effectiveness and efficiency.
Establishing and maintaining an effective referral program.
Maintaining accurate records using established BODYBAR sales systems.
Greeting members and guests promptly, enthusiastically to create a friendly positive entrance into the studio, ensures team is doing the same.
Responding immediately to member requests, inquiries and concerns.
Working closely with the Fitness Manager to ensure that processes are fulfilled.
Accurately ensuring daily studio cleaning checklists are followed and studio is organized and clean.
Participateing in weekly and monthly sales meetings with the Owner/Studio Manager, Fitness Manager and Sales team.
Shadowing the Owner or Studio Manager as much as possible to learn the overall responsibilities and operations of the studio.
Acting as backup to the Owner/Studio Manager when Owner/Studio Manager is not available.