Assistant Tasting Room Manager

Distinguished Vineyards

1d•$70,304 - $75,000•Onsite

About The Position

We have an exciting opportunity for an Assistant Tasting Room Manager to join the MacRostie Winery Hospitality team! Reporting to the Senior Hospitality & Events Manager, this key member of the Estate House team is responsible for directly supporting the Senior Hospitality & Events Manager (SHEM) with tasting room (TR) management. This position also serves as lead tasting room MOD 3-4 days/week and takes a leadership role in all back of the house programs including Scheduling, Inventory Management, Ordering, Payroll, Systems Management and SOP Management. The incumbent also serves as Guest Services liaison. This role is based in Healdsburg, California and is a salaried, full time, exempt position, working Friday thru Tuesday and the incumbent qualifies for our outstanding health care benefits, PTO, 401k plan, wine allowance and more! Formed in 2008, Distinguished Vineyards represents a collection of iconic wineries from some of the world's most prestigious wine regions. Recognized as benchmarks for their regions, our domestic portfolio includes the highly acclaimed Argyle Winery in Oregon's Willamette Valley, MacRostie Winery and Vineyards in Sonoma, and Markham Vineyards in Napa Valley. Our core purpose is to enrich our world by championing sociability and helping people to live well. Ever evolving, while remaining true to our roots, Distinguished Vineyards offers an unparalleled work environment with opportunities for professional and personal growth that include: Our Culture - We live by our leadership principles of doing the right thing, for the long term, being first with consumers to win customers, thinking beyond, innovate, and adapt, deciding fast and making it happen, and welcoming differences and standing for fairness. Our Benefits - We have an amazing benefits package that includes 401K with matching, medical/dental/vision plan, PTO, community/employee engagement including wellness program, wine stipend, paid volunteering, and more! Our Community - We at DVWP believe in giving back and being accountable when it comes to social responsibility. That is why we have committed to our employees and their families and partner with community organizations to continue to uphold these values. By joining MacRostie Winery, you will be joining a team of diverse individuals, all passionate about wines, our employees, and our business and what they do! We aim to provide a fun and inclusive culture where everyone can be the best they can be and have a great time doing it. When applying for this opportunity, please complete an application and provide a complete resume. Distinguished Vineyards and it’s wine partnerships (MacRostie Winery, Markham Vineyards, and Argyle Winery) are an equal opportunity employer and encourages all to apply. All applications are kept confidential. Please visit our website to learn more about our culture: Distinguished Vineyards By joining Distinguished Vineyards, you will be joining a team of diverse individuals, all passionate about wines, our employees, and our business and what they do! We aim to provide a fun and inclusive culture where everyone can be the best they can be and have a great time doing it. When applying for this opportunity, please complete an application and provide a complete resume. Distinguished Vineyards and it’s wine partnerships (MacRostie Winery, Markham Vineyards, and Argyle Winery) are an equal opportunity employer and encourages all to apply. All applications are kept confidential. Please visit our website to learn more about our culture: Distinguished Vineyards

Requirements

3+ years of hospitality or operations experience
Tasting room, wine club or restaurant management preferred
High school graduate; College degree preferred
Best in class hospitality and customer relationship management for world class service
Strong verbal and written communication skills
Strong operations and organization skills
Ability to multi-task and delegate
Proficient in Outlook, Word, Excel and PowerPoint
Proficient with winery, restaurant or other retail POS systems
Proficient with back-office systems including payroll systems
Must be able to provide U.S. Work Authorization without current or future sponsorship.

Responsibilities

Assist in all aspects of TR management
Lead MOD 3-4 days/week
Mastery of POS, reservation, CRM systems and TR SOP’s
Role model exemplary hospitality and customer service
Manage relationships with all systems and back of the office vendors (or KS team) as pertaining to day to day TR activities
Participate in 4-6 external consumer tasting events throughout Sonoma and the Bay Area annually
Actively participate in the Lion People processes and ensure 100% complete within agreed time frames
Champion safety with all team members
Understand and add value to our achievement based culture
Contribute to team culture and engagement plan