Assistant Technical Manager at the Crosby Street Hotel

Crosby Hotel LLC•New York, NY

11h

About The Position

Technical Manager is tasked with working collaboratively with clients managing technical needs to ensure event success with a base and focus on one hotel, as well as with our IT team to perform all levels of tasks such as troubleshooting and resolving technical problems.

Requirements

Degree or Certificate in Audio Engineering or other related field
Minimum of two years event technology experience in a hospitality environment
Minimum two years demonstrated managerial experience
Ability to identify and sell AV equipment for events ensuring budgets are met
Rich comprehension of Film and Television post production workflow, including projection and technical direction of film, live video and audio-based screenings and events.
Ability to react and excel in a high-pressure, deadline driven environment.
Solid working knowledge in all required software and programming languages: Microsoft 365, Logic Pro, Protools, Playback Pro, Dolby Software, Barco Communicator, Christie Control software, Dante, etc.
Understanding of Projectors and how to maintain them
Ability to plan Capex projects, maintain budget and produce reports for upper management
Exceptional communication and reporting skills.

Responsibilities

Communicate with customers via email and in person concerning AV requirements to ensure events that exceed expectations, meeting requests and upselling when appropriate.
Management of planned workflow and execution of major industry film and television premieres and related Audio/Visual events.
Supervise screening room events at assigned hotel, with the potential to assist at the other properties when needed, to ensure state of the art product and delivery.
Travel as needed between properties.
Deliver all requested and required services consistently, on time and within budget.
Act as primary contact for clients and customers seeking customized technical solutions and services.
Assign AV required to ensure event success
Ensure all code and product produced meets Firmdale standards.
Oversee user testing and report results, adjusting requirements as needed.
Maintain consistent communication to update on progress and any changes in plans and production.
Supervise AV Technicians
Foster and maintain strong relationships with internal team members, clients and potential clients.