Associate Application Analyst - IS Clinical Systems

UHS•King of Prussia, PA

13d

About The Position

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com The Corporate Information Services Department is seeking a dynamic and talented Associate Application Analyst - IS Clinical Systems. The Associate Application Analyst – IS Clinical Systems supports the implementation of UHS Clinical and Ancillary applications in a multi-entity, 25 plus Acute Care / BH Hospital Environment. Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center. Works with the Information Services Clinical Applications team to evaluate the design and determine modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team.

Requirements

Associate's degree required, Bachelor's degree preferred.
A quick learner of software and information technology, and motivated to learn new applications and business operations.
Proficient with word processing, spreadsheet, and email software applications.
A quick learner of software and information technology, and motivated to learn new applications and business operations.
Demonstrates excellent interpersonal communication and documentation skills, among facility customers and team members.
Demonstrates customer-oriented service excellence principals, as outlined in UHS corporate standards.
Self-disciplined, able to work independently, but also able to take direction when necessary.
Self-motivated to identify and resolve issues, and in advancing personal knowledge.
Very organized and detail-oriented.
Travel Requirements: 5 – 20% domestic US travel (depending on projects and Go Lives).

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Demonstrates understanding of hospital workflow
Demonstrates analytical problem solving
Assists in performing routine system maintenance and builds.
Establishes and maintains regular communications with application team and user community.
Adheres to UHS Service Level and Change Management Policies.
Researches and resolves Customer Support Center Tickets.
Supports the implementations of applications and prepares the appropriate documentation.
Performs system testing and documentation for all phases of the application development life cycle.
Researches and resolves implementation-related Customer Support Center Tickets.
Adheres to appropriate UHS Project Management standards.
Ensures strict adherence to work plans, reporting all serious deviations to management.
Assists with the training of users in operating procedures for application.