Associate Client Manager - Training, CPG/Retail Insights

NielsenIQ•Jersey City, NJ

4d•$69,800 - $85,000•Remote

About The Position

As an Associate Client Manager, you'll be responsible for the development and delivery of instructor led training and online training content creation. This role will have a direct impact on the learning experience of our internal associates, CPG/FMCG clients, retailer clients, and overall satisfaction with our products and services. The ideal candidate will have experience designing and delivering training materials with an analytic mindset.

Requirements

Bachelor’s degree or college diploma in Business, Education, Instruction and Facilitation, Training or relevant experience.
2+ years of digital training experience.
Demonstrated experience with visual design principles, usability principles, adaptive learning.
Ability to manage large audiences and cultivate a productive learning environment.
Strong project management skills, with the ability to organize, manage and lead multiple projects while meeting deadlines.
Excellent written and verbal communication skills.
Attention to detail, quality-checking, UX-testing in order to deliver high-quality results.
Proficiency of Microsoft Office, specifically Excel and PowerPoint.

Nice To Haves

CPG or related retail experience preferred.

Responsibilities

Produce engaging pre-recorded demos and trainings of our products with appropriate software.
Own and lead the educational efforts to internal and external stakeholders of NIQ retail collaboration products.
Develop and maintain reusable templates and assets for easy lift-and-shift capabilities to prospective client implementations.
Document and improve digital development processes to drive efficiency and productivity.
Collaborate and partner with SMEs to validate technical and content requirements in order to develop content with minimal supervision.
User acceptance testing on reports for future releases.
Conduct needs assessments with stakeholders to ensure all relevant content is created and readily available.
Work independently, lead projects, and contribute to a collaborative team environment.
Other duties as assigned.

Benefits

Flexible working environment
Comprehensive health insurance
Industry-leading parental leave
Life insurance
Education support
Comprehensive healthcare plan (medical, Rx, dental, and vision).
Flexible spending accounts and a Health Savings Account (including company contributions).
Life and AD&D insurance.
401(k) retirement plan including company matching contributions.
Disability insurance.
Tuition Reimbursement.
Discretionary paid time off program and 11 paid holidays.
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)