Associate Cloud Engineer

Keyfactor, Inc.

2d • Remote

About The Position

The Associate Cloud Engineer supports the operation and maintenance of the organization’s cloud infrastructure by executing defined tasks and following established procedures and security best practices. This role contributes to day-to-day operational activities, including infrastructure deployment, monitoring, patching, and incident triage, while building hands-on experience in a production cloud environment. Applicants must reside in the United States. US Citizenship required.

Requirements

• High School Diploma or equivalent experience
• Up to 2 years of related work experience and general knowledge within their functional area
• Working knowledge of Microsoft Azure, including native services and tooling
• Hands-on experience with Infrastructure as Code (IaC) and configuration management tools
• PowerShell scripting (medium complexity)
• Hands-on experience with Windows systems administration, including Windows Roles & Features and Active Directory
• Problem-solving skills (low to moderate complexity), with the ability to troubleshoot low to moderately complex issues
• Effective written and verbal communication skills with a professional demeanor
• Organizational, time-management, and attention-to-detail skills
• Ability to collaborate effectively within a team environment
• Self-motivated with the ability to complete projects in a timely manner
• Able to thrive in a fast-paced, deadline driven environment

Responsibilities

• Infrastructure as Code (IaC)
• Has hands-on exposure to Infrastructure as Code toolsets used to deploy cloud infrastructure
• Works with low-complexity infrastructure code, including writing or enhancing existing definitions
• Seeks guidance from more senior engineers for non-routine work
• All changes are reviewed prior to implementation
• Configuration
• Works with service management and configuration tools to support server configuration
• Has exposure to low-complexity configuration code and established configuration patterns
• Non-routine configuration changes require guidance and review from senior team members
• Task Automation
• Applies foundational scripting knowledge using tools such as REST APIs, Azure Automation Runbooks, Azure Function Apps, and DevOps pipelines
• Supports low-complexity automation tasks
• All automation work is reviewed before implementation
• Networking
• Applies foundational knowledge of general and cloud networking concepts to support a secure hosting environment
• Implements networking changes that have been reviewed and approved
• Monitoring & Alerting
• Works with Azure Monitor and related alerting capabilities, including alert rules, action groups, and log analytics
• Supports monitoring configuration changes under guidance
• Patch Management
• Participates in patch management activities and routine maintenance efforts
• Troubleshoots common patching issues and escalates complex cases as needed
• PKI Knowledge
• Has limited exposure to PKI concepts and the Cloud Engineering role in supporting PKI operations
• Performs routine PKI tasks using documented procedures
• All PKI-related work is reviewed prior to implementation
• Product Knowledge
• Has exposure to Keyfactor’s hosted products and core functionality
• Deploys and configures products to a baseline level using documented instructions
• Performs low-complexity troubleshooting with review before changes are applied

Benefits

• Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
• Comprehensive benefit coverage globally.
• Generous paid parental leave globally.
• Competitive time off globally.
• Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
• DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
• The Keyfactor Alliance Program to support DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
• Monthly Talent development and Cross Functional meetings to support professional development.
• Regular All Hands meetings – followed by group gatherings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED