Associate - DataOps

BlackRockAtlanta, GA
3d$95,000 - $127,500Hybrid

About The Position

Own advanced operational support and stability for enterprise data platforms, acting as the primary L2/L3 interface for ETL/ELT pipelines, orchestration, observability, and Snowflake workloads. The role bridges execution and engineering, with accountability for incident resolution, platform reliability, and operational improvement.

Requirements

  • Strong understanding of enterprise data platforms, including data lakes, warehouses, streaming, and Snowflake.
  • Handson experience with ETL/ELT pipelines and orchestration tools (e.g., Airflow).
  • Practical experience with monitoring, alerting, and observability systems.
  • Working knowledge of AWS, Azure, and/or GCP, with exposure to cloud-native data services.
  • Experience supporting production systems with defined SLAs and incident management processes.

Responsibilities

  • Own L1/L2 operational support for production data platforms, including data lakes, streaming pipelines, and Snowflake-based analytics.
  • Diagnose and resolve complex failures in ETL/ELT pipelines and orchestration frameworks, partnering with engineering where required.
  • Actively manage incidents, including impact assessment, remediation coordination, and postincident documentation.
  • Improve monitoring, alerting, and observability coverage, identifying gaps and driving instrumentation enhancements.
  • Support onboarding of new pipelines and data products by validating operational readiness, scalability, and reliability.
  • Analyze recurring incidents and data quality issues, contributing to root cause analysis (RCA) and longterm remediation.
  • Mentor analysts through guidance on operational best practices, troubleshooting, and platform behavior.
  • Contribute to automation initiatives to reduce manual effort and improve operational efficiency.

Benefits

  • employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits.
  • Flexible Time Off (FTO)
  • strong retirement plan
  • tuition reimbursement
  • comprehensive healthcare
  • support for working parents
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