Associate Digital Product Manager

Gartner•Fort Myers, FL

14h•$86,000 - $118,000•Hybrid

About The Position

About this role: We’re hiring a purpose-driven Associate Product Manager to lead digital transformation for Gartner’s Client Engagement Services. You’ll leverage AI and automation to deliver innovative solutions that improve associate workflows and elevate client experiences. Working with business, engineers, and designers, you’ll identify opportunities, mentor others, and guide scrum teams to design and iterate impactful platform experiences. The ideal candidate is a self-motivated problem solver, focused on client needs and committed to creating a world-class digital experience. Join the Global Sales & Services Technology team of curious, bold thinkers and help build something great. What you’ll do: Product Strategy and Vision: Develop a deep understanding of Client Engagement Services business goals and customer needs to shape product priorities Establish product vision, roadmaps, and release plans that deliver measurable business outcomes Monitor technology trends to inform strategy and propose new solutions Solution Design and Delivery: Design and manage operational reporting and automation solutions, leveraging tools such as Salesforce, PowerBI, Databricks and custom-built, or third-party technologies Translate business requirements into actionable product and technical specifications Lead a scrum team through backlog management, sprint planning, and iterative delivery Resolve blockers to achieve business objectives for the product, including technical and resourcing challenges Stakeholder Management and Collaboration: Build strong relationships with business stakeholders and integrate input from multiple channels into product priorities Partner with data scientists, engineers, and other product managers to drive synergy and long-term solutions Coordinate with IT partners to ensure alignment on architecture, compliance, and delivery cadence Continuous Improvement & Value Realization: Analyze data to generate insights and champion product enhancements that improve user experience and adoption Validate requirements through mockups, user feedback, and usability testing Measure and communicate the business value of technology solutions to stakeholders

Requirements

Bachelor’s Degree in math, statistics, engineering or a related field desired
2+ years of experience in digital product management
Relationship building and collaboration skills across diverse and matrixed stakeholders
Ability to surface, prioritize, and balance multiple stakeholder priorities
Experience managing software development initiatives within Agile frameworks, with strong ability to prioritize competing workloads and ensure timely delivery
Excellent problem solving and analytical skills, including experience leveraging data to inform decision making
Experience with Salesforce reporting, CRM Analytics, Power BI
Demonstrated ability to communicate technical and business information to various stakeholders verbally and in writing
Bias for action with a focus on delivering outcomes, ensuring timely execution and value delivery
Track record of thriving in a feedback-driven culture, embracing continuous learning and demonstrating a growth mindset

Nice To Haves

Strong understanding of Gartner Services business is a plus

Responsibilities

Develop a deep understanding of Client Engagement Services business goals and customer needs to shape product priorities
Establish product vision, roadmaps, and release plans that deliver measurable business outcomes
Monitor technology trends to inform strategy and propose new solutions
Design and manage operational reporting and automation solutions, leveraging tools such as Salesforce, PowerBI, Databricks and custom-built, or third-party technologies
Translate business requirements into actionable product and technical specifications
Lead a scrum team through backlog management, sprint planning, and iterative delivery
Resolve blockers to achieve business objectives for the product, including technical and resourcing challenges
Build strong relationships with business stakeholders and integrate input from multiple channels into product priorities
Partner with data scientists, engineers, and other product managers to drive synergy and long-term solutions
Coordinate with IT partners to ensure alignment on architecture, compliance, and delivery cadence
Analyze data to generate insights and champion product enhancements that improve user experience and adoption
Validate requirements through mockups, user feedback, and usability testing
Measure and communicate the business value of technology solutions to stakeholders