About The Position

Become a part of our caring community and help us put health first With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does. The Associate Director, Business Intelligence reports to the Director, Business Intelligence. You will lead the strategy, design, and scaling of sales reporting and analytics across MarketPoint. You will oversee the business-facing analytics ecosystem — including executive reporting, sales reporting products, and governed self-service analytics — delivered on a centralized cloud data and analytics platform. You will be the sales strategy partner and set priorities into scalable reporting capabilities. You will lead a team of BI and analytics professionals. It partners with Sales Leadership and Data Platform teams to operationalize analytics. You will provide strategic direction and oversight for analytics solutions delivered through enterprise Power BI reporting. Typical responsibilities include: Lead and develop a team of BI and analytics professionals, setting priorities, delivery plans, and quality standards across initiatives. Ensure alignment between reporting demand and platform architecture and oversee delivery of sales reporting modernization efforts. Lead a Sales reporting and analytics roadmap across business segments, translating leadership priorities into scalable analytics and reporting capabilities that allow standardized sales insights across MarketPoint. Define and improve common reporting constructs, KPIs, and sales views across channels while aligning analytics initiatives with broader sales transformation strategy. Oversee the design and delivery of centralized sales and executive reporting solutions on the analytics platform. This drives the transition from fragmented manual reporting toward automated, scalable reporting environments. Additionally, ensure consistency, usability, and adoption across leadership teams. Partner with data platform and engineering teams to operationalize advanced analytics outputs and support automation and AI-enabled reporting initiatives. Collaborate with data platform teams to ensure Snowflake/Databricks/Fabric data architecture and SQL data models support sales analytics and reporting requirements. Use your skills to make an impact

Requirements

  • 10+ years of experience in BI, analytics, or Sales reporting environments
  • 5+ years of leadership experience managing BI/analytics teams
  • Knowledgeable in process improvement and metrics development
  • Understanding of Power BI architecture, SQL-based analytics modeling, and cloud data platforms such as Snowflake and Databricks from a reporting and analytics leadership perspective.
  • Experience designing executive and financial reporting solutions
  • Experience of Power BI and analytics platforms
  • Experience with SQL-based data modeling and analytics data architecture
  • Experience working with cloud data platforms (e.g., Snowflake, Databricks or similar)
  • Translate business needs into scalable analytics solutions

Nice To Haves

  • Experience anticipating next steps in large initiatives simultaneously
  • Experience reporting modernization initiatives
  • Familiarity with enterprise planning or performance management platforms
  • Experience with centralized analytics or reporting platforms
  • Understanding of BI semantic models and governed data products
  • Experience scaling analytics across multiple business units
  • Master's degree in Business, Analytics, or related field

Responsibilities

  • Lead and develop a team of BI and analytics professionals, setting priorities, delivery plans, and quality standards across initiatives.
  • Ensure alignment between reporting demand and platform architecture and oversee delivery of sales reporting modernization efforts.
  • Lead a Sales reporting and analytics roadmap across business segments, translating leadership priorities into scalable analytics and reporting capabilities that allow standardized sales insights across MarketPoint.
  • Define and improve common reporting constructs, KPIs, and sales views across channels while aligning analytics initiatives with broader sales transformation strategy.
  • Oversee the design and delivery of centralized sales and executive reporting solutions on the analytics platform. This drives the transition from fragmented manual reporting toward automated, scalable reporting environments. Additionally, ensure consistency, usability, and adoption across leadership teams.
  • Partner with data platform and engineering teams to operationalize advanced analytics outputs and support automation and AI-enabled reporting initiatives.
  • Collaborate with data platform teams to ensure Snowflake/Databricks/Fabric data architecture and SQL data models support sales analytics and reporting requirements.

Benefits

  • Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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