The Associate Director, Business Process Optimization will serve as a strategic leader and expert practitioner driving process improvement and operational excellence. This role requires deep expertise in Lean Six Sigma (LSS), Theory of Constraints, and other process improvement methodologies combined with a proven ability to develop and scale new functional disciplines within an organization with the ability to influence peers and leaders to take the action required to achieve improved outcomes. The Associate Director will establish a new Business Transformation sub-function for process engineering, providing mentorship to scale the discipline, while leading the identification of improvement opportunities through data-driven insights, collaborating with SMEs on process optimization activities, and regularly engaging with senior leadership to ensure insights drive process improvement priorities. In a typical day, you will, Identify process bottlenecks through data driven techniques, partner with SMEs in the development of process improvement plans and engage with senior leaders to drive action and achieve improved outcomes. Leverage individual contribution by combining knowledge, skills and best-practice methods to lead data-driven process optimization. Lead Business Process Design Activities in partnership with leadership and cross-functional Subject Matter Experts (SMEs) to evaluate current state workflows, define business requirements, and develop streamlined future state processes. Drive business process alignment and integration across multiple transformation programs, functional areas, and other strategic initiatives Partner with Data Analytics to establish key performance metrics and reports to evaluate process effectiveness and business value delivery Align with Processes & Procedures to conduct process impact assessments and integrate future business processes into SOPs and controlled documentation Support Organizational Change Management to define stakeholder impact and provide process guidance to ensure successful adoption Collaborate with IT on technology solutions to enable effective process execution Collaborate with Program Managers, Project Managers, and cross-functional Project Teams to drive execution of projects autonomously while ensuring alignment with business objectives Lead the development of Process Optimization Standard Frameworks and Methodologies Support the creation of Process Optimization Upskilling Experiences for others including leading development of Process optimization content for inclusion in the Business Transformation Community of Practice Organize and maintain comprehensive process documentation to ensure information is accessible and secure.
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Job Type
Full-time
Career Level
Director