Associate Director, Creative QA - US Remote

DEPT®

3d•Remote

About The Position

We are looking for an Associate Director, Creative Quality Assurance to lead our QA efforts and ensure the flawless execution of high-volume, global creative campaigns. Moving beyond standard proofreading, this leadership role is about safeguarding brand integrity across thousands of assets, from static banners and social animations to live-action video, spanning up to 60 languages. You will be the final line of defense, bridging the gap between creative vision and technical precision while optimizing our QA workflows for scale. As a senior leader within the Creative team, you will manage the lifecycle of quality control and mentor a team of specialists to maintain excellence under tight deadlines.

Requirements

8+ years of experience in Creative QA or a related production role (Agency experience is highly preferred).
Editorial Excellence: Mastery of AP grammar styles and a "hawk-eye" for proofreading.
Analytical Rigor: The ability to analyze complex project briefs and identify potential layout or technical issues before they reach the final delivery stage.
Communication Mastery: Strong verbal and written skills, with the ability to provide direct, actionable feedback to creative teams in a collaborative manner.
Adaptability: Proven success managing high-volume workloads and multiple workstreams simultaneously under rigorous deadlines.
Technical Savvy: High proficiency in Google Suite, Microsoft Office, and cloud-based storage systems (Dropbox/Drive).
Deep experience with Digital Asset Management (DAM) systems.
Expertise in Project Management software (e.g., Asana, Monday.com, or Jira).

Nice To Haves

A background in Performance Marketing, understanding the nuances of high-converting creative.
Cloud Storage: Dropbox, Google Drive.
Collaboration: Google Slides, Sheets, Docs.
Presentation: Microsoft PowerPoint, Word, Excel.

Responsibilities

Strategic Oversight: Lead the QA process for a massive volume of global assets, ensuring every deliverable—regardless of language or format—meets the highest standards of visual, auditory, and brand consistency.
Brand Stewardship: Act as the ultimate authority on brand guidelines across multiple sub-brands, identifying subtle layout issues, stylistic inconsistencies, and brand drift.
Process Optimization: Refine and scale QA workflows to handle 60+ languages, verifying translated assets against source documents and project briefs with meticulous accuracy.
Cross-Functional Collaboration: Partner closely with Project Managers and Creative Directors to navigate project lifecycles, troubleshoot delivery bottlenecks, and ensure 100% alignment with briefs.
Team Leadership: Stay at the forefront of QA best practices and industry tools, implementing new methodologies to improve speed-to-market without sacrificing quality.