Associate Director, Engineering Lead, Clinical Engineering & Operations

Bristol Myers Squibb • Princeton, NJ

1d

About The Position

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary: We are seeking an Associate Director to serve as a technology leader in an AI‑first, agile product team supporting Global Development Operations (GDO), specifically the Patient & Site Engagement Product Line. This role is accountable for technology direction and oversight in designing, building, and operating AI‑native products where large language models, agentic workflows, and data‑driven intelligence are the default approach to solving business problems—not an add‑on. The ideal candidate brings deep hands‑on engineering expertise and proven experience delivering production‑grade Generative and Agentic AI solutions in a regulated environment. This individual will shape how products are designed, developed, delivered, and continuously improved, embedding AI into core workflows to augment decision‑making, automate execution, and scale impact across GDO. The role combines strong full‑stack engineering capabilities with AI product thinking, technical roadmap ownership for an entire product line consisting of multiple products, and close partnership with product managers and business stakeholders to deliver measurable outcomes for patients and business. The role provides cross‑product technical leadership, making design decisions, building reusable capabilities, and long-term technical strategy through expertise, collaboration, and hands-on contribution.

Requirements

• Must have a minimum of 15 years of strong experience in software engineering; Pharma/Life Sciences experience is a plus.
• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Must have a demonstrated track record implementing complex technical solutions, developing software applications following SDLC processes in a regulated and agile environment.
• Proven abilities to plan, manage, deliver, and support applications, from concept initiation through delivery and steady-state operations.
• Demonstrated competency in executing multiple projects simultaneously leveraging Agile methods.
• Must have practical experience building Generative AI and Agentic AI applications using tools like LangChain, LlamaIndex, AWS Bedrock, etc.
• Strong proficiency in Python and React; Java or TypeScript familiarity.
• Solid grasp of REST APIs, MCPs, FastAPI, and workflow automation tools.
• Experience with AWS Cloud services such as Lambda, S3, DynamoDB, Bedrock, SageMaker.
• Strong data analytics skills - SQL/NoSQL databases, able to write efficient queries.
• Excellent problem-solving and analytical skills.
• Must be a relationship builder and capable of working effectively in a highly matrix organization with strong communication, planning, and collaboration skills.
• Ability to achieve successful consensus among differing priorities and stakeholders in both the IT and Business communities.
• Strong technical expertise, leadership skills, and a passion for delivering high-quality, reliable solutions.
• Must possess excellent written and verbal skills and demonstrate an ability to effectively communicate at all levels of the organization.

Responsibilities

• Develop and maintain an AI‑first technology strategy for all the products within a product line, making build‑vs‑buy decisions, model selection, and building capabilities in alignment with product vision and business outcomes.
• Accountable for building reusable, scalable platforms and intelligent agents with a strong security and compliance foundation.
• Establish AI guardrails and best practices to enable developers to build production-grade applications in a regulated environment.
• Accountable for budget forecasting and financial stewardship for the product line, including identifying cost efficiencies.
• Establish and enforce standardized CI/CD practices to be followed by developers across all products
• Partner with product managers and GDO stakeholders to identify opportunities where AI can augment human decision‑making, automate execution, and create step-change improvements in clinical and operational workflows.
• Design, develop, and maintain scalable, stable, reliable, and secure applications using Python/Java/Node JS and modern frontend frameworks like React JS.
• Design LLM‑native and agentic systems as long‑lived products, incorporating human‑in‑the‑loop patterns, continuous learning, monitoring, and governance as part of the standard operating model. Frameworks include OpenAI, AWS Bedrock, and LangChain.
• Incorporate microservices, APIs, MCPs, event-driven processes, and middleware within enterprise systems.
• Use critical thinking to investigate issues with systems and data, and identify solutions for short-term remediation and long-term strategy.
• Ensure compliance with data governance, privacy, and security standards.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Director