Associate Director – Integrated Healthcare Solutions (IHS), Managed Care

BRG•Chicago, IL

About The Position

We do Consulting Differently The Integrated Health Solutions (IHS) practice at Berkeley Research Group (BRG) provides end-to-end advisory support to healthcare providers, payers, investors, and other stakeholders navigating complex strategic, operational, financial, and clinical challenges. Led by seasoned healthcare executives, operators, and clinicians, IHS partners with organizations to drive sustainable performance improvement and long-term growth through strategic growth design, operating model transformation, AI and digital enablement, clinical quality and patient care optimization, and revenue strategy—helping clients build resilient, future-ready healthcare enterprises in an increasingly complex environment. Our four core service offerings include: Business Transformation Advisory Margin & Operational Improvement Quality Improvement & Clinical Care AI & Digital Solutions Margin & Operational Improvement drives measurable financial improvement by providing clients with comprehensive solutions designed to increase revenue, optimizing cost containment strategies. This division utilizes innovative approaches to transform operating models and deliver true sustainable margin improvement. Our team of operation leaders, business analysists and deep subjects matter experts focus on implementing solutions around the following focus areas: Workforce productivity and Human Resources Supply chain and Corporate Overhead performance Revenue Cycle effectiveness Managed care, Revenue Integrity and Pricing Strategies Ambulatory Operations and Physician Enterprise The Managed Care team within IHS works with Providers and Payers on the complete negotiation process, including strategic preparation, financial modeling, operational preparation, at-the-table support, implementation, and strategic pricing. The IHS Managed Care team is currently seeking an Associate Director to join their team. This position requires a highly motivated problem solver with strong analytical ability, strong organizational skills, and the ability to interface with senior client leadership. Associate Directors lead day-to-day delivery across engagements, manage project economics and risk, and develop teams while contributing to solution development and business growth.

Requirements

Bachelor’s or Master’s degree (e.g., BS, BBA, MBA, MHA, M.A., M.S., etc.) with a preferred focus in management, accounting, finance, healthcare administration, business administration, health information management, or a related discipline.
10+ years of consulting and/or industry experience in managed care, contracting, reimbursement, strategic pricing, revenue strategy, and/or related disciplines; direct or supporting negotiation experience preferred.
Operational expertise with a primary focus on contracting, strategic pricing, market positioning, contractual language review, and/or revenue cycle.
Strong understanding of commercial and government payment methodologies (e.g., MS-DRGs, APR-DRGs, APCs, EAPGs) and the claim adjudication process between payers and providers.
Familiarity with regulatory changes that impact Managed Care.
Demonstrated experience estimating project budgets and timelines, developing project approaches, and monitoring project economics.
Demonstrated ability to develop and maintain collaborative, value-added relationships with client executives; strong written and verbal communication skills.
Ability to manage multiple engagements at a time and lead teams through ambiguity with disciplined execution.
Ability to train and participate in the professional development of BRG staff in both project-management and technical dimensions.
Strong proficiency in MS Office applications, including Word, PowerPoint, Excel, Access, and Outlook.
Candidate must be able to submit verification of legal right to work in the U.S., without company sponsorship.

Responsibilities

Lead day-to-day engagement delivery on projects of any size, including planning, budgeting, executing, and delivering; often serve as a key client contact.
Manage multiple workstreams and stakeholders concurrently; set expectations, track dependencies, and drive closure on decisions and action items.
Own project economics for assigned engagements and workstreams (budgeting, burn management, forecasting) and proactively identify and escalate delivery risks.
Coordinate and actively participate in developing both standardized and custom solutions and client deliverables, including drafting complex sections and integrating analysis into an executive-ready storyline.
Ensure rigorous quality control across models, exhibits, and written deliverables through structured review, documentation standards, and reasonableness checks.
Actively manage staff and demonstrate consistent, balanced delegation, supervision, and leadership across all areas of an engagement; review work product and coach for improvement.
Lead career development efforts for team members through ongoing feedback, performance input, and mentoring, including supporting readiness for promotion.
Support business development by identifying follow-on opportunities, contributing to proposals and scopes, and developing client-ready content and methodologies.
Contribute to thought leadership and capability development by creating reusable tools, templates, and training materials that improve delivery speed and consistency.
Collaborate with business and technology stakeholders to translate Managed Care needs into scalable solutions and roadmaps; coordinate with related IHS service lines as appropriate.
Assume managerial roles in office or practice functions such as recruiting, training, and staff coordination.
Willingness to travel up to 50%.