Associate Director, Learning & Development - Market Access for Customer Engagement

Bayer•Tulsa, OK

20h•$158,720 - $238,080

About The Position

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for all Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice. Associate Director, Learning & Development - Market Access for Customer Engagement YOUR TASKS AND RESPONSIBILITIES The primary responsibilities of this role, Associate Director, Learning & Development - Market Access for Customer Engagement are to: Develop and deploy Market Access training to the Customer Engagement Teams with strong facilitation and platform skills through various avenues including (but not limited to) live classroom training, workshops, virtual sessions, national/area meetings, and teleconference while utilizing a learning environment enriched with adult learning principles to enable optimal learning retention and application; Complete timely updates to course materials, acting as a subject matter expert (SME), to reflect not only changes in the franchise and selling environments, but to ensure compliance with all legal, regulatory and business conduct standards. Be a conduit for timely review of material through our PRT/LMS process. Partner with Director, L&D colleagues, Customer Engagement (CE) and Market Access leadership to develop comprehensive on-boarding and advanced learning curricula through the use of state-of-the-art tools including technology and materials to meet franchise market access training and client needs; including but not limited to – new product launch materials, new hire materials, leader guides, and train the trainer materials; Collaborate across L&D ensuring alignment within and beyond the aligned customer engagement team; Work with the Director to complete timely training needs assessment activities, proposing and developing solutions to fill current and potential future learning and development gaps; Willingness to collaborate cross functionally with other ADs and SMEs within and beyond the L&D department to support a One Bayer mindset; Provide timely updates and actionable evaluations and feedback to trainees, their direct manager, and any additional appropriate clients and stakeholders; Manage projects and resources ensuring vendors meet timelines and develop appropriate, effective, and compliant materials and resources; Stay abreast of learning and development best practices and current trends in pharmaceutical, device, and bioscience industries, utilizing current advances in technology; Have a comprehensive understanding of the latest market access information and relevant clinical data related to Bayer Pharmaceutical products to optimize the delivery and relevance of training materials and programs. WHO YOU ARE Bayer seeks an incumbent who possesses the following:

Requirements

Excellent facilitation, platform, and verbal/written communication skills
Excellent interpersonal skills and the ability to collaborate and communicate seamlessly with all levels
Strong project management experience and ability to prioritize effectively
Self-directed in ambiguous situations
Strong decision-making skills
Willingness and ability to travel to Whippany NJ corporate headquarters and other meetings as needed (minimum of 30%) as this position is residence-based

Nice To Haves

Experience with LMR/PRT/Content Factory process
Bachelor’s degree with at least five years of successful pharmaceutical and/or medical device experience or equivalent experience in L&D
At least three years of Market Access experience - preferably within the pharmaceutical/medical space
Strong vendor management and negotiation, along with the capability to partner with procurement
Experience with buy and bill processes
Experience in Women’s health, Cardiovascular, Renal, and Oncology disease states

Responsibilities

Develop and deploy Market Access training to the Customer Engagement Teams with strong facilitation and platform skills through various avenues including (but not limited to) live classroom training, workshops, virtual sessions, national/area meetings, and teleconference while utilizing a learning environment enriched with adult learning principles to enable optimal learning retention and application
Complete timely updates to course materials, acting as a subject matter expert (SME), to reflect not only changes in the franchise and selling environments, but to ensure compliance with all legal, regulatory and business conduct standards. Be a conduit for timely review of material through our PRT/LMS process.
Partner with Director, L&D colleagues, Customer Engagement (CE) and Market Access leadership to develop comprehensive on-boarding and advanced learning curricula through the use of state-of-the-art tools including technology and materials to meet franchise market access training and client needs; including but not limited to – new product launch materials, new hire materials, leader guides, and train the trainer materials
Collaborate across L&D ensuring alignment within and beyond the aligned customer engagement team
Work with the Director to complete timely training needs assessment activities, proposing and developing solutions to fill current and potential future learning and development gaps
Willingness to collaborate cross functionally with other ADs and SMEs within and beyond the L&D department to support a One Bayer mindset
Provide timely updates and actionable evaluations and feedback to trainees, their direct manager, and any additional appropriate clients and stakeholders
Manage projects and resources ensuring vendors meet timelines and develop appropriate, effective, and compliant materials and resources
Stay abreast of learning and development best practices and current trends in pharmaceutical, device, and bioscience industries, utilizing current advances in technology
Have a comprehensive understanding of the latest market access information and relevant clinical data related to Bayer Pharmaceutical products to optimize the delivery and relevance of training materials and programs