Associate Director – Learning Solutions, AI & Content

Eli Lilly and Company • Indianapolis, IN

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About The Position

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Position Overview This position is part of the Global Learning Solutions team in Global Learning & Development. The team handles multiple enterprise-wide learning technology platforms, learning data, centralized learning processes, and external vendors. This role has primary oversight for Lilly’s AI-enabled learning platform and will be pivotal to system implementation (to be implemented in 2026 which will require onsite presence) and content hosting technology including system functionality, upgrades, solve, and strategic guidance for global deployment and ongoing operations.

Requirements

• Bachelor’s degree in Instructional Technology, Information Systems, Learning & Development, Computer Science, or a related field
• 5+ years of experience leading enterprise learning technologies (e.g., LMS, LXP, or AI‑enabled learning platforms such as Sana, Docebo, Cornerstone).
• 3 years plus SCORM, xAPI, and digital accessibility standards experience.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role.

Nice To Haves

• Demonstrated experience with data & analytics and practical application of generative AI in learning platforms, content workflows, or learner experience design.
• Experience supporting enterprise system integrations and understanding data privacy/compliance requirements.
• Strong solid understanding of SCORM, xAPI, and digital accessibility standards.
• Ability to lead or support system functionality, upgrades, troubleshooting, and global operations for learning platforms.
• Shown success facilitating multi-functional teamwork across IT, HR, vendors, and L&D teams.
• Strong project leadership and the ability to influence without direct authority in sophisticated, global environments.
• Master’s degree in Instructional Design, Learning Science, Information Systems, AI/Analytics, or a related field.
• Relevant professional certifications (e.g., CPTD, PMP, Prosci, ID certifications, AI/analytics certificates).
• Experience leading implementation of new or emerging AI‑powered learning platforms.
• Familiarity with learning data ecosystems (LRS environments, Power BI dashboards, xAPI analytics, metadata and taxonomy use).
• Experience designing or governing content across multi‑platform learning ecosystems.
• Expertise in building or accomplishing content governance models, global standards, metadata frameworks, and content retention strategies.
• Experience driving enterprise wide‑ organizational change for platform or process rollouts.
• Experience working within global organizations, supporting enterprise wide‑ initiatives across multiple regions.
• Strong vendor leadership skills, including oversight of SLAs, performance, and capability roadmaps.
• Ability to translate technical capabilities into business value, influencing strategy and decision making‑ across functions.
• Skill in benchmarking and external market scanning to guide platform strategy and ensure innovation readiness.
• Outstanding communication skills to guide collaborators, share recommendations, and support business alignment.

Responsibilities

• Learning System Ownership Serve as enterprise system owner for the AI-powered learning platform (i.e. Sana, Docebo, Absorb), handling performance, upgrades, vendor coordination, and system usage education.
• Lead the strategy for functional system settings, integrations and workflows to support evolving L&D strategies and compliance requirements.
• Serve as the global lead for resolving platform issues, ensuring learner impact is minimized through effective coordination with support teams.
• Establish systems and tools to supervise platform usage data and recommend enhancements through organizational change processes.
• Content Management Strategy and Technical Standards Guidance Develop and implement the hosting and eLearning technical standards portion of the content management strategy for global and business learning content.
• Partner with IT, GLCS and Business L&D to guide decisions and establish requirements for content hosting, system and partner integrations and troubleshooting.
• Define learning platform standards for content formats (e.g., SCORM, xAPI), accessibility, and hosting.
• Ensure content is organized on servers, aligned with technical standards, and optimized for global use based on storage and access, as well as handled according to global records retention requirements.
• Guide L&D teams on eLearning technical standards and platform capabilities.
• Author and maintain guidelines and job aids for hosting and eLearning standards supporting content development and deployment.
• Cross-Functional Coordination and Global Enterprise Impact Collaborate with IT, HR, vendors, and L&D teams to align platform initiatives with business needs.
• Coordinate collaborator input for system enhancements and process improvements, including the SuccessFactors LMS and the Global Learning Content Services team.
• Ensure seamless integration with enterprise systems and data flows.
• Represent global business needs in platform decisions and strategy.
• Drive continuous improvement initiatives to enhance learner experience and platform effectiveness.
• Ensure consistent standards and scalable solutions across regions.
• Conduct ongoing external benchmarking and market scanning to stay apprised of emerging learning technologies, AI capabilities, and industry protocols, ensuring Lilly’s learning ecosystem remains innovative, driven, and future‑ready.

Benefits

• Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).
• In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level