Associate Director of Internal Audit – ICFR AI Enablement (Eden Prairie)

UnitedHealth Group•Eden Prairie, MN

18h

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This Associate Director of Internal Audit supports the ongoing AI and digital transformation of UnitedHealth Group’s Internal Control over Financial Reporting (ICFR) business and IT general control testing and Service Organization Control (SOC) governance processes. This position within UHG Internal Audit and Advisory Services (IAAS) is integral to our goals to increase efficiency and reduce administrative work for auditors and business partners by modernizing internal controls across the business and through implementation of AI and other Automated testing and documentation capabilities. In addition, the position regularly interacts with control and process owners as well as second line of defense partner teams within the organization.

Requirements

Bachelor’s degree in applicable discipline
Relevant assurance certification (e.g., CPA, CIA, CISA)
7+ years of relevant business experience including public accounting, internal audit, SOX, internal controls
3+ years of experience in technology enablement or innovation roles facilitating large transformation initiatives or technology enablement projects
Working knowledge of Generative AI models and capabilities, and Internal Audit and Governance Risk & Compliance (GRC) software applications
Solid interpersonal and analytical skills while working effectively with a team
Solid oral and written communication skills

Nice To Haves

Experience with Microsoft Generative AI and automation technologies and implementations (e.g., Microsoft Copilot Studio / Azure AI / Power Platform)
Relevant AI focused certification (e.g., AAIA, relevant technology vendor training certificates from Microsoft, AWS, etc.)Experience with SOC report exam testing and/or coordination
Cloud Computing or Software as a Service (SaaS) experience
Experience in the business application of data analytics and data visualization tools
Health insurance, healthcare, or related insurance experience

Responsibilities

Lead the execution of AI and Automation enablement workstreams related to ICFR and SOC programs, working collaboratively with the UHG IAAS team to identify opportunities and drive innovative solutions
Champion and cultivate Generative AI innovation and adoption within the ICFR culture for the IAAS department and the wider company by developing relationships with executives to understand the business and relevant key controls and providing guidance to enhance the control environment with new technologies and AI approaches
Build AI agents and solutions and/or support technical requirements gathering and agile development of technical solutions in partnership with AI, Data Analytics, and Automation developers internal to the department or the company
Provide inputs to changes to internal audit testing methodology that accompany changes to controls with the adoption of AI and Automation within the control environment
Support execution of audits, ICFR & SOC governance activities, and other special projects as directed by Internal Audit leadership