Associate Director - Programs

Talbert House•West Chester, OH

23h

About The Position

Provides direction and oversees operation of one or more locations and services with significant overall budget and complexity. Ensures organizational direction and goals are met and client outcomes achieved. Position Description: Oversee the delivery of quality services in accordance with the mission and goals of the agency and corresponding with agency, regulatory and funder requirements. Direct, plan, coordinate and develop clinical services at Union Day School in collaboration with the education partner. Minimize financial and other risks with a focus on continuous quality improvement. Work with Director to develop and manage a budget and operating plan to support the financial success of the individual locations; solicit additional funding for services when opportunities exist. Foster teamwork and a positive work environment; anticipate and respond to staffing needs. Oversee Clinical and/or Operational Supervisors by providing ongoing direction, input, feedback and training opportunities. Participate in the hiring of all reporting staff Ensure all staff receive training and coaching to allow for continuous professional development. Conduct or oversee the evaluation and development process in a fair, timely and consistent manner. Communicate and collaborate with external stakeholders and act as a liaison with the community. Ensure service integration by collaborating with peers and agency leadership Ensure understanding of funding agreements and contracts; respond to external funders in accordance with requirements. Work cooperatively with the education partner to lead a collaborative team in the school. Provide direct supervision to therapists and case managers in the program. Other duties as assigned.

Requirements

Ability to successfully interface with internal and external customers
Ability to resolve and de-escalate conflict in an open, effective and timely manner
High attention to detail
Skill in supervising others while coaching and developing
Ability to ensure maintenance of appropriate boundaries with staff and clients
Excellent organizational and time management skills
Effective verbal and written communication skills
Strong problem-solving skills and ability to multi-task
Master’s degree in Social Sciences or applicable field and;
Independent clinical license (LISW, LPCC, IMFT) specific to area of focus, with supervisory (S) designation
Valid driver’s license and current auto insurance

Responsibilities

Oversee the delivery of quality services in accordance with the mission and goals of the agency and corresponding with agency, regulatory and funder requirements.
Direct, plan, coordinate and develop clinical services at Union Day School in collaboration with the education partner.
Minimize financial and other risks with a focus on continuous quality improvement.
Work with Director to develop and manage a budget and operating plan to support the financial success of the individual locations; solicit additional funding for services when opportunities exist.
Foster teamwork and a positive work environment; anticipate and respond to staffing needs.
Oversee Clinical and/or Operational Supervisors by providing ongoing direction, input, feedback and training opportunities.
Participate in the hiring of all reporting staff
Ensure all staff receive training and coaching to allow for continuous professional development.
Conduct or oversee the evaluation and development process in a fair, timely and consistent manner.
Communicate and collaborate with external stakeholders and act as a liaison with the community.
Ensure service integration by collaborating with peers and agency leadership
Ensure understanding of funding agreements and contracts; respond to external funders in accordance with requirements.
Work cooperatively with the education partner to lead a collaborative team in the school.
Provide direct supervision to therapists and case managers in the program.
Other duties as assigned.