Associate Director

DELTA COMMUNITY SUPPORTS•Upper Darby, PA

2d•$50 - $55

About The Position

The Associate Day Program Director is a full-time exempt position who has direct oversight of service delivery of individuals attending the Adult Day Program. The Associate Director manages the overall operations, administrative activities, and assigned staff of the program.

Requirements

ADAPTING TO CHANGE - Demonstrates willingness and an ability to adjust to change. This change may involve new ways of doing things, working with different types of people, performing unfamiliar tasks, or adjusting one's schedule in order to accommodate changes.
APPLIED LEARNING -Demonstrates the ability to acquire knowledge and to learn new concepts and skills while working on the job. Accurately applies new skills and knowledge within a reasonable timeframe.
ATTENTION TO DETAIL - Pays attention to and is able to identify small differences, mistakes, or defects. Identifies when something is wrong or is likely to go wrong by paying careful attention to one's work.
COMMUNICATION - Presents ideas in an easy to understand manner with an engaging and captivating style. Effectively communicates complex ideas or thoughts in an easy to understand manner. Uses appropriate grammar, including vocabulary and sentence structure. Expresses information and ideas, orally and in writing, in a manner that is clear, concise, and easy to comprehend. Uses proper spelling, grammar, and sentence structure.
EMPOWERING OTHERS - Maintains beliefs that are consistent with sharing power and responsibility with others as opposed to seeing the world as a fixed pie where there is a limited amount of power/responsibility that needs to be guarded. Demonstrates belief and trust in the abilities of others. Encourages others to take on new challenges and provides support to help them achieve their goals.
INITIATIVE - Is proactive rather than reactive both in thought and action. Identifies areas for improvement and takes necessary steps to implement those changes. Is a self-starter rather than waiting for direction from others.
INTEGRITY - Acts in an honest and trustworthy manner based on personal responsibility and sound business ethics. Shows consistency among principles, values, and behaviors.
INTERPRETING INFORMATION - Carefully and accurately conducts analyses to better understand the situation or problem. Thoroughly and accurately interprets information and draws logical conclusions based on relevant data.
PROBLEM SOLVING - Is able to effectively resolve problems that involve people, things, and processes that require general logic and common sense. This may include gathering relevant information, considering alternatives, and drawing logical conclusions based on facts.
Ability to self-direct, self-pace, multi-task, and function well under deadlines and conflicting priorities.
Ability to occasionally exert up to 20 lbs. of force (lifting).
Operate vehicles under applicable laws, insurance provider requirements, and company policies and procedures.
Ability to travel to off-site facilities.
Master’s Degree from an accredited college or university and; one (1) year work experience working directly with persons with intellectual disabilities; or, a Bachelor’s Degree from an accredited college or university and; two (2) years’ work experience working directly with persons with intellectual disabilities; or an Associate’s Degree or sixty (60) credit hours from an accredited university or college and four (4) years’ experience in the supervision of community based programs working directly with persons with intellectual disabilities and/or autism.

Nice To Haves

Prior experience working with individuals who are medically/behaviorally acute.
Prior experience working within an Adult Day Program (Chapter 2380 knowledge)

Responsibilities

Provides management, direction, and administrative oversight to direct and indirect reports within assigned areas of responsibility
Provides direction to ensure that program sites operate in compliance with state, federal, industry, and organizational compliance requirements and to ensure that all Program staff meet licensing as required
Coordinates schedules and actively participates in team meetings, annual meetings, and meetings with families, as needed, to support staff and related activities
Ensures proper staffing levels and work distribution within assigned program site
Conducts staff meetings with direct reports and attends program management meetings to promote a constant flow of information, open discussions, knowledge sharing, and to ensure staff are well-informed
Attends various internal management meetings, external conferences, family conferences, etc., to both obtain and share information
Directly manages the ongoing job performance of direct reports, develops and communicates performance goals, completes performance evaluations within established timeframes; provides feedback, develops and takes action on performance improvement plans, and determines and implements disciplinary action as needed
Appropriately delegates work responsibilities
Supports the professional development and career growth of direct reports by identifying and providing ongoing training and certification attainment in accordance with state licensing regulations and any accreditation standards, as applicable within the area of responsibility
In conjunction with Senior Director of Community-Based Services, monitors expenses, identifies and resolves budget variances, and effectively reallocates dollars to meet established annual financial budgets. Meets contribution margin for areas of direct responsibility
Working in conjunction with the Human Resources Department, actively participates in the applicant hiring and termination process for direct reports. Interviews and screens applicants to identify qualified candidates, appropriately explains job content and performance expectations to applicants, and provides hiring and termination recommendations
Ensures that all staffing and scheduling needs are identified and addressed to ensure a fully-staffed operation and quality provision of care to individuals
Participates in the admission process for direct areas of responsibility. Ensures effective transitioning to discharge sites. Participates in the screening process of prospective persons served to determine appropriateness of placement of individuals entering or leaving the Program
As needed, maintains effective communications with persons served, parents, guardians, other family members, healthcare personnel, colleagues, own supervisor, coworkers across Programs and functions, neighbors, surrounding communities, etc
Contributes to the overall integrity of Individual records and files for adults by monitoring overall quality assurance, continuity of care for all persons served, for communication purposes, and for timely review by internal and external auditors, insurance companies, legal representatives, funding sources, Quality Management Department, HIPAA compliance, etc
Ensures adherence to state-approved emergency procedures and Delta-approved crisis intervention techniques for each person served in assigned program sites
Serves as a role model to others by projecting a positive self-image of professionalism, appearance, courtesy, conduct, confidentiality, honesty, fairness, personal integrity, and a respect for the fundamental rights, dignity, and privacy of others
Performs other related management, direct care, and oversight duties as assigned or as necessary. Remains flexible and adaptable in assignments. May serve as Day Program Director as necessary and/or in the absence of the same
Abides by the Delta Code of Ethics, Mission Statement, and Vision Statement in promoting ethical behavior, establishing relationships and providing guidance in decision-making situations