Associate, EDI Operations II

TEKsystems•Columbia, SC

6d•$23 - $23•Onsite

About The Position

Provides first and second level technical support to a variety of customers comprising the submitter community, as well as basic internal support via analysis and research into EDI-related issues as required by business contracts. •60% Provides quality/timely internal/external customer technical support/service for variety of insurance contracts as assigned. This encompasses, but is not limited to, support of communication interfaces/transactions/functions as required by insurance laws (such as support of claims, remit advices, inquiry/response for claims status/eligibility, enrollment, premium payment etc.), support of all current formats/transactions required by law/ lines of business. •40% Responsible for the setup of all electronic transactions submission by processing enrollment applications, updating associated system files, and managing customer notification.

Requirements

Associate Degree in Information Systems/Technology, Computer Science, or other job related field. or 2 years of technical operations support experience or other applicable experience.
2 years of applicable EDI experience.

Nice To Haves

3 years-of applicable EDI experience.
Experience – call center/customer service is a plus.

Responsibilities

Provides quality/timely internal/external customer technical support/service for variety of insurance contracts as assigned.
Responsible for the setup of all electronic transactions submission by processing enrollment applications, updating associated system files, and managing customer notification.