Associate Group Director

Flagstar Bank

1d • $117,000 - $193,355

About The Position

The Associate Group Director will be responsible for building and maintaining strong client relationships for the Private Bank by providing personalized banking products and services

Requirements

• Education level required: College, Vocational or Associates Degree (2 years')
• Minimum experience required: 6+ Years in banking with a focus on relationship management & business development.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
• Strong knowledge of financial products/services, including lending and cash management
• Sales & Relationship Management
• Customer Service
• Communications
• Organizational Skills
• Local travel to visit clients and prospects required.
• Ability to make independent decisions balancing risk

Nice To Haves

• Education level preferred: Undergraduate Degree (4 years or equivalent) with a major of Accounting, Economics, Finance, or Business Management.
• Formal Credit Training

Responsibilities

• New Client Acquisition Assists Group Director in developing opportunities with bank targeted Commercial and High Net Worth prospects through customer referrals, COI referrals, Networking, and other sources.
• Maintains regular contact with an active list of prospective clients.
• Responsible for ensuring new clients in their respective region fall within the bank’s risk protocol and framework
• Client Management Regularly meets with top clients to ensure customer satisfaction & understand/assess for incremental needs.
• Determines customers’ financial needs and presents needs-based solutions.
• Uses independent judgement and discretion to make decisions on customer related matters within one’s authority.
• Escalates matters to Senior Management that are outside the authority of the role.
• Effectively partner with key product partners to bring the full strength of Flagstar Commercial & Private Bank to clients and prospects as appropriate.
• Responsible for ensuring team members are operating within the bank’s risk protocol and framework.
• People Management / Leadership As applicable, responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring staff comply with compliance & 1LoD requirements.
• Opens and services accounts in accordance with policies, ensures compliance with bank secrecy act, and other regulatory function.
• Uses independent judgement and discretion to make decisions.
• Responsible for achieving growth targets as assigned by the manager.
• ADDITIONAL ACCOUNTABILITIES Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree