Associate Operations Processor / Cash Vault Services (CSBBO)

Wells FargoCharlotte, NC
1d$18 - $22Onsite

About The Position

Wells Fargo is seeking multiple Associate Operations Processors supporting Cash Vault Services within Consumer, Small & Business Banking Operations (CSBBO). For additional information on lines of business, refer to the external careers site at www.wellsfargojobs.com. In this role, you will: File, photocopy, and answer phones Perform general clerical operations tasks that are routine in nature Prepare and distribute incoming and outgoing mail Receive, log, batch, and distribute work Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Location: 1305 W. W T Harris Blvd., Charlotte, NC 100% on-site at stated location Relocation assistance is not available for this position Shift: 9:00 a.m. – 6:00 p.m. ET; Monday – Friday Shift is subject to change based on business needs and may include additional hours, weekends, or holidays

Requirements

  • 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Ability to lift 50+ pounds
  • Ability to work additional hours as needed
  • Ability to work weekends and holidays as needed or scheduled
  • Adhere to standards outlined with written policy as well as applicable State and Federal regulations
  • This position is not eligible for Visa sponsorship
  • Willingness to work 100% on-site at stated location on the job opening

Nice To Haves

  • Ability to navigate multiple computer applications, and systems while utilizing research tools effectively
  • Ability to prioritize tasks including working under pressure in a dynamically complex environment while achieving high production and quality standards
  • Adaptable and flexible in both individual and team settings across all organizational levels
  • Creative and proactive problem-solver, independently addressing enterprise needs with innovative solutions
  • Proficient collaboration and communication skills, while demonstrating integrity and professionalism in all interactions, across all organizational levels
  • Proficient organizational skills with high attention to detail and accuracy including managing multiple priorities in fast-paced, high-demand environments
  • Proficient data entry skills including 10-key
  • Proficient Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams) skills
  • Proficient experience with Wells Fargo programs, systems, and tools such as: Hogan, ICOM (Integrated Cash Operations Modules), OIB (Operations Image Browser), and TrackPoint
  • Experience within Financial Services
  • Experience with cash vault services and/or currency processing within Financial Services

Responsibilities

  • File, photocopy, and answer phones
  • Perform general clerical operations tasks that are routine in nature
  • Prepare and distribute incoming and outgoing mail
  • Receive, log, batch, and distribute work
  • Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
  • Work under close supervision following established procedures
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