Associate Patient Care Coordinator
About The Position
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Requirements
- High School Diploma/GED (or higher)
- 1+ years of customer service experience with strong communication skills both in person and via phone
- 1+ years of experience in data entry
- Intermediate level of proficiency in using a computer and computer programs such as MS Excel, MS Word, MS Outlook, etc.
- Ability to operate a computer terminal, printer, fax, and office copier machines
- Ability to lift 25 lbs. will be moving products around within office with no assist
Nice To Haves
- ICD 10 and CPT coding experience
- Medical terminology knowledge
- Previous experience in medical records
- Knowledge of general office procedures
- Home Health knowledge or experience
Responsibilities
- Reviews and processes paperwork turned in by field staff for accuracy
- Prepares all physician orders and plan of treatments for liaison to take to physician’s office for signature
- Runs outstanding list of physician orders/plan of care for manager weekly
- Assist with follow up on physician orders/plan of care not returned within 30 days
- Reviews and clears out print queue daily in the EMR system
- Scans documentation into clinical records patients (EMR) on a daily basis
- Faxes all communication notes, missed visits, case conferences to physician’s daily
- Contacts field staff for corrections on paperwork turned in when needed
- Maintains all physician orders, referral information, service notes from all disciplines, lab reports, and other clinical documentation in an organized manner
- Reviews therapy contract invoices to ensure accuracy for payment
- Assist with phone calls in office
- Communicates messages for CTM regarding physician orders and patients’ concerns
- Performs additional duties as assigned by manager
- Assists with managing/ordering home health nursing supplies for field staff and patients
Benefits
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
