Associate Producer, Digital Operations

Gap Inc.

114d

About The Position

The Associate Producer is responsible for scheduling and delivering the marketing content for Gap Online ensuring flawless execution and on-time launch. This role will support the Producer managing digital content launches from ideation to execution. The ideal candidate is a strong communicator, collaborator, and self-starter that is comfortable operating in a rapidly changing environment.

Requirements

• Understanding of digital operations and release processes, including direct experience with site and email tools plus technologies.
• Highly detailed oriented, with experience in managing and communicating deliverables for multiple projects at any given time.
• Excellent oral/written communication, analytical, and interpersonal skills to effectively work across the organization.
• Ability to self-manage and self-organize to meet varying deadlines for multiple projects.
• Self-motivated and driven to gain additional knowledge to improve skill set including working well independently and within a group setting.
• Ability to handle routine and impromptu assignments with minimal supervision.
• Ability to remain poised in a fast-paced environment.
• Bachelor’s Degree or equivalent work experience.
• 1-3 years of detailed task planning and execution experience.
• 1-3 years of related digital/site/email/app experience with a strong preference for ecommerce.

Responsibilities

• Drive the review and final sign-off of digital content by assisting in key meetings & milestones owned by Digital Operations while capturing feedback and communicating any necessary follow ups to owners for sign off.
• Coordinate project activities with cross functional team including Marketing, Creative, Site Merchandising, Web Developers, and 3rd party vendors.
• Ensure the project is launched on time and meets project requirements by keeping management notified of progress and/or deviation from project schedules (deliverables, milestone dates, resources, etc.).
• Use content management tools to manage, update, and publish digital content.
• Perform the final assessment and approval of site content prior to publishing while working with business partners to resolve issues before launching.
• Respond quickly to changes in scope or project schedules and communicate with management about any impacts to the project across all marketing channels.
• Develop and maintain documentation, templates, and tools to maintain a shared knowledge base among the Digital Operations team.
• Assist team on various projects to help improve the overall digital experience or enhance our internal tools.
• Assess processes and communication methods of delivery schedule and identify improvement areas by working with manager to implement change where needed.
• Seek opportunities to proactively learn more about brand business processes, systems, and use knowledge to suggest new ideas or changes to improve overall effectiveness of processes.
• Communicate proactively and clearly with cross-functional partners, accommodate change requests and questions, and deliver the content builds in a consistent and timely manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees