Associate Program Manager - Meetings & Events

Direct Travel

20h • Remote

About The Position

As a key member of the Direct Travel Meeting & Events team, the Associate
Program Manager will be responsible for assisting and contributing to planning
meetings/incentives in an entry level and administrative role.

This role will work closely with clients and a team of program managers and
report to the team operations manager.

Requirements

• College degree preferred
• 1-3 years experience in Meetings & Incentives or the hospitality industry.
• Proficient with Windows operation system and variety of software programs
• Excellent written and verbal communication skills
• Time management and organizational skills
• High level of detail orientation
• Strong customer service skills
• Excellent leadership skills
• Strong quality control management
• Self-motivated and ambitious
• Prior experience working with attendee management systems preferred
• Demonstrate ability to learn and adapt to changing procedures, methods or processes and assist in teaching others.
• Must be able to lawfully work within the US and have unrestricted work authorization for US
• Proficiency in Microsoft Office including Teams and SharePoint
• Prior experience in Cvent
• Prior experience with virtual or hybrid programs

Nice To Haves

• Proficient at multitasking

Responsibilities

• Ensure accurate and timely data entry into Cvent
• Manage Website Registration Sites, Databases and Attendee Management
• Orchestrate Travel Arrangements for Attendees
• Draft program documents and communication for programs
• Draft Timelines for meetings and incentives
• Prepare close out reports as it pertains to our client service requirements.
• Draft Post Con or Meeting History Reports
• Begin Reconciliation Checklist Coordination
• Conduct file audit processes/procedures
• Manage the expense reimbursement process and vendor payment requests
• Negotiate agreements and terms with vendors for the health of the event budget
• Demonstrate industry knowledge by contributing effective ideas

Benefits

• Medical, Dental, and Vision benefits
• Retirement Plans
• Wellness
• Rewards and Recognition
• Sustainability
• DE&I initiatives
• Mental Health Support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level