Associate Project Planning Analyst - Distribution Services

Oncor Electric Delivery • Fort Worth, TX

1d • Onsite

About The Position

The Project Planning Analyst Associate will support senior team members in ensuring that the billing process accurately reflects contract terms and conditions within the Construction Services department of the Distribution Services (DS) organization. The Planning Analyst Associate will assist in consolidating various internal and external issues related to billing operations and systems. This position will present a summary of issues to senior team members for resolution and assist with the execution of solutions.

This position will report on-site 5 days a week based out of our Downtown Fort Worth Corporate Office.

Requirements

• High School Diploma, GED, or equivalent required.
• 1+ year of related work experience required (preferably in data tracking, technical/financial analysis, operations, or project/program coordination).
• Knowledge and experience with the Advanced Customer Information System (ACIS), Financial Information Management (FIM), and the Outage Management System (OMS).
• Working experience with Excel is required; knowledge of Access is preferred.
• Ability to work well under pressure and with some supervision.
• Strong attention to detail and organizational skills.
• Ability to communicate effectively with all levels of internal and external team members, both verbally and in writing.
• Ability to accomplish results through others, particularly by establishing relationships, effective controls, and monitoring processes.
• Effective analytical, critical thinking, and problem-identification/resolution skills.

Nice To Haves

• Associate or bachelor’s degree encouraged to apply.
• Previous experience and knowledge of the electric utility or construction industry encouraged to apply.

Responsibilities

• Effectively communicate with external and internal personnel to ascertain and address billing issues and inquiries and troubleshoot basic billing system errors in a timely manner.
• Work with senior team members and other organizational teams to develop processes and operational improvements.
• Ability to quickly learn various software platforms, including Microsoft (MS) Office Suite, Advanced Customer Information System (ACIS), Work and Asset Management (WaAM), Outage Management System (OMS), Financial Information Management (FIM), SharePoint, and others.
• Assist in the training of internal and external users on the usage and functionality of the Oncor electronic billing system.
• Facilitate new user request validations for the Oncor electronic billing system and resolve user account issues.
• Set up special project assignments for contractors and certify invoices in the Oncor electronic billing system.
• Assist with monitoring contractor compliance with contract specifications and notify senior team members of non-compliance.
• Assist in improving existing processes and maintaining process documentation, guides and Standard Operating Procedures (SOPs).
• Ensure users are correctly updating and utilizing trackers as required, and support routine report maintenance.
• Timely certification of invoices submitted by construction services contractors.
• Maintain an issue log pairing issues with known solutions.
• Ensure billing groups and user surrogacies are set up correctly on the Oncor electronic billing system.
• Create manual invoices, including Internal Distribution Forms (IDFs) or direct-pay invoices in Financial Information Management (FIM), as well as Purchase Orders.
• Ability to work in a team of cross-functional individuals.
• Perform all essential aspects and functions of the job, as well as any other specific job requirements.

Benefits

• Annual incentive program
• Competitive health and welfare benefits (medical, dental, vision, life insurance)
• Ability to earn wellness incentives (up to $2,300 in 2026 as an Employee only) and other wellbeing resources.
• 401k with dollar-for-dollar company match up to 6%
• 401k match for student debt program
• Cash balance pension plan
• Adoption Assistance
• Mental health resources
• Employee resource groups
• Tuition reimbursement
• Competitive vacation, 10 company holidays and 2 personal holidays
• Paid parental leave
• Salary continuation for up to 6 months for approved employee illness or injury
• Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED