Associate Stock Plan Services Support

Empower

About The Position

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. The Associate Stock Plan Services Support provides routine operational support for Employee Stock Plan Services using the ESPS platform for the administration, accounting, and reporting of equity compensation plans (e.g., stock options, RSUs, and ESPPs) and cap table equity management. The role focuses on accurate reporting, processing, documentation, and timely resolution of standard requests while partnering closely with Stock Plan Administrators and other internal teams. This position requires strong attention to detail, a service mindset, and the ability to learn stock plan concepts and platform workflows.

Requirements

High School Diploma
0 – 1 years’ experience in financial services or compensation industry
Strong attention to detail and ability to follow documented procedures consistently
Comfort working with data, spreadsheets, and system workflows; ability to learn new software tools
Clear written and verbal communication skills with a client-service mindset
Ability to manage routine tasks, meet deadlines, and maintain organized work records
Ability to identify issues, document findings, and escalate appropriately
FINRA fingerprinting required upon hire
Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

Responsibilities

Log, track, and update service requests in the case/ticketing system to support timely response and clear communication
Perform accurate data entry and maintenance tasks in the ESPS platform (e.g., participant updates, award/transaction uploads as assigned, release pre-processing, plan parameter updates as directed)
Run standard reports and distribute outputs according to documented client procedures (e.g., participant activity, transaction summaries, reconciliation support files)
Support routine transaction and report reconciliations by comparing system outputs to source files and escalating variances per documented procedure
Prepare and maintain client-facing and internal documentation (e.g., job aids, checklists, workflow steps, standard communications)
Assist with period-end support activities by compiling required inputs, validating completeness, and confirming delivery timelines with the service team
Coordinate with internal partners (e.g., operations, technology, and other stakeholders) to support resolution of standard processing items
Participate in ongoing training to build proficiency in equity compensation concepts, plan operations, and ESPS platform functionality
Follow established controls, procedures, and service standards to support accurate, compliant, and timely execution of assigned tasks

Benefits

Medical, dental, vision and life insurance
Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time — 16 hours per calendar year
Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Base Salary Range $65,600.00 - $92,675.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.