Associate Strategic Client Executive, Rx Solutions

Marsh•Raleigh, NC

1d•Hybrid

About The Position

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Associate Strategic Client Executive at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Associate Strategic Client Manager on the Rx Solutions team, you’ll serve as the primary contact for field offices, providing support in post-sale implementation and ongoing pharmacy management. Your responsibilities include offering strategic and consultative support throughout the sales process, reviewing PBM contracts for compliance, and building strong relationships with the MMA field, strategic partners, and PBMs. You'll educate the field on new features, improve processes for a better client experience, and assist with renewals and timely reporting. Additionally, you'll create client communications in collaboration with marketing, mentor other Client Managers, and handle various administrative tasks to ensure smooth operations and avoid potential issues. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Requirements

Bachelor’s Degree or equivalent career experience
Minimum of ten (10) years working directly in pharmacy from PBM, carrier, consultant or pharma manufacturer perspective
Focus and experience with major accounts and a strong understanding of pharmacy benefits
Strong relationship management experience with knowledge and experience in benefit consultation.
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

Nice To Haves

Current L&H licensure or ability to obtain within 90 days of employment
In-depth knowledge of PBM contracts, and extensive experience in analysis and negotiations related to pharmacy and PBMs

Responsibilities

Serve as the primary contact for field offices, providing support in post-sale implementation and ongoing pharmacy management
Offer strategic and consultative support throughout the sales process
Review PBM contracts for compliance
Build strong relationships with the MMA field, strategic partners, and PBMs
Educate the field on new features
Improve processes for a better client experience
Assist with renewals and timely reporting
Create client communications in collaboration with marketing
Mentor other Client Managers
Handle various administrative tasks to ensure smooth operations and avoid potential issues