Associate Systems & Network Administrator

J.D. Heiskell & CompaniesEast Aurora, NY
22h$75,000 - $90,000

About The Position

The role of the successful Network Administrator is responsible for ensuring appropriate availability, security, performance and recovery operations for enterprise class multi-user computer environments. They will perform local area and system wide computer network activities that establish an organized and reliable working environment for the customer or end-user, the JDH employee. In doing so, the Associate Systems & Network Administrator will live by the JDH culture in providing those services in a timely and professional manner all while communicating his/her plans for execution and follow through.

Requirements

  • Associate or bachelor’s degree in Computer Science, Information Technology, or related field required; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
  • Strong knowledge of network protocols, security, and troubleshooting techniques.
  • Excellent problem solving and communication skills.
  • Ability to work on-call support if necessary.

Responsibilities

  • Specifies, configures, installs, and maintains local area network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, and Internet service providers.
  • Implements policies and procedures related to network hardware and software acquisition, use, support, security, and backup.
  • Establishes and maintains network users, user environment, directories, and security.
  • Trains users on software and equipment usage.
  • Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
  • Communicates standards for use, operations, and security of network, personal computers, and data.
  • Communicates with other departments to report and resolve software, hardware, and operations problems.
  • Negotiates contracts with and coordinates activities of hardware, software, telecommunications, support, and training vendors.
  • Installs and tests software upgrades.
  • Implement script and batch files to optimize the efficiency of systems.
  • Collects and analyzes network and memory utilization.
  • Develops and implements disaster recovery procedures.
  • Drive a culture of safety, accountability, opportunistic curiosity and contributes to creating an environment where people want to work.
  • Other duties as assigned.
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