Associate, Utility Services

Link Logistics • Fort Washington, PA

4d

About The Position

Link Logistics Real Estate (“Link”) is a leading operator of warehouses and business parks, specializing in last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans half a billion square feet. We leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo. The Associate, Utility Services is a key contributor to Link’s commitment to operational excellence and customer-first service. The position supports the management and optimization of utility and telecom operations across the organization by ensuring accurate account management, timely service resolution, and strong vendor partnerships.

Requirements

• Bachelor’s degree in Business, Finance, Real Estate, or related field preferred.
• 1–2 years of experience in utility management, property operations, property management or related field (internship experience considered).
• Strong organizational skills with attention to detail.
• Excellent communication and problem-solving abilities with a customer-first mindset.
• Proficiency in Microsoft Office Suite
• Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy.
• Collaborative and eager to learn, with a commitment to growth and operational excell

Nice To Haves

• experience with Yardi, Salesforce, or utility bill management systems a plus.

Responsibilities

• Proactively administer and reconcile utility accounts to ensure precision, compliance, and uninterrupted service.
• Champion timely payments and maintain robust processes for utility accounts that safeguard operational continuity.
• Foster collaborative relationships with telecom providers to deliver consistent, high-quality service aligned with Link standards.
• Monitor utility and telecom provider performance metrics including cost trend and usage patterns and provide actionable feedback to drive continuous improvement and innovation
• Supports Utility Services colleagues by utilizing Link’s ticketing system to log, track, and manage service requests across multiple regions in alignment with established service-level agreements (SLAs).
• Work closely with internal teams to identify process efficiencies and support cost-saving initiatives.
• Participate in projects aimed at streamlining workflows and improving service delivery.
• Participate in cross-functional projects aimed at improving efficiency and reducing costs.
• Contribute forward-thinking ideas to optimize processes and deliver sustainable, scalable solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level