About The Position

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit the.team. THE·TEAM is looking for an ambitious leader to join as an Associate Vice President on the American Express account as an integrated business leader. This position is responsible for overseeing and leading partnerships, colleagues, and processes to ensure client satisfaction. This position is expected to consistently provide excellent customer service to clients, as well as represent client needs and goals within the organization to ensure quality.

Requirements

  • Minimum of a Bachelor's Degree
  • 12+ years relevant experience with a minimum of 10 years of direct experience in account and project management
  • Working knowledge of project management fundamentals.
  • High-level proficiency with Microsoft Office applications; advanced skills in PowerPoint, Word and Excel for deck development and budget management.
  • Possess exceptional communication skills, both orally and in writing.
  • Superior interpersonal skills and be able to create a rapport with people of all demographics.
  • Proven Account Management skills required in order to create, maintain and enhance customer relationships.
  • Possess social perceptiveness and understands behavioral nuances in deal negotiations.
  • Strong leadership capabilities to motivate team to accomplish goals and develop professional skills.
  • Motivated, goal oriented, persistent and a skilled negotiator.
  • High level of initiative and works well independently and in a team environment.
  • Plans and carries out responsibilities with minimal direction.
  • Strong attention to detail and highly organized.
  • Well-developed analytical and problem-solving skills.

Responsibilities

  • Oversees and directs strategy and consulting, experiential, hospitality, and creative team members in partnership negotiation, day-to-day partnership management, partnership activation/execution, and measurement.
  • Leads teams responsible for evaluating and vetting traditional and non-traditional partnership constructs and implementing a strategic direction including brief development through to program execution.
  • Establishes program success metrics on the front end while leading the process to determine program effectiveness on the back end.
  • Demonstrates a track record of developing and cultivating relationships with clients, properties, and talent partners as well as agency teams and third-party vendors.
  • Maintains oversight of and delegates all client-related and partnership budgets for assigned client accounts while assisting the team with tracking, billing and reporting.
  • Serves as a primary point of contact for clients and partners setting the tone for regular formal and informal check ins, status meetings, troubleshooting and advancing the business.
  • Intercedes when issues arise between partners and programs; works diligently to create solutions for clients.
  • Actively supervises staff, provides feedback, and ensures employee professional development through establishment of an ongoing cadence of check ins.
  • Understands the financial services landscape as well as the industry contexts for their investments.
  • Builds cutting edge strategic plans for clients to meet/exceed objectives with the support of insights and data from team members.
  • Maintains a good working relationship with key stakeholders to ensure all parties receive appropriate attention, support, and ensures THE·TEAM is in lock-step with the client’s plans as it relates to the growth and changes.
  • Builds relationships with clients to encourage new and repeat business opportunities and is willing to “walk the halls” and spend the time with the client to solidify the agency’s position inside the client organization.
  • Uses forward-thinking initiative to identify the next best strategic opportunities and continue to deliver top results to the client.
  • Leads, and supports via experience, teams through condensed timelines, multiple deliverables in parallel, various stakeholders while setting a process that ensures deliverable completion and maintains the highest quality possible.
  • Oversee, initiates and delegates regular two-way communication between our day-to-day clients, client business units, client brand teams, internal THE·TEAM teams and all external partners and vendors to provide strong client service and set proper client expectations.
  • Quickly grasps and understands THE·TEAM’s capabilities and service offerings in order to identify opportunities to present new capabilities to the client.
  • Thinks daily about business development and new revenue opportunities with existing clients

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

501-1,000 employees

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