Associate Website Merchandiser
About The Position
As an Associate Website Merchandiser you will execute online business, merchandise, and marketing strategies for multiple product divisions within the Pottery Barn Kids brand to maximize sales. You will identify opportunities and recommend new concepts to retain current and attract new customers to grow the brand reach and drive conversion, work cross-functionally with creative, merchandising, and e-marketing teams to ensure flawless execution, and participate in a dynamic, fast-paced, and fun team environment. As an Associate Website Merchandiser you will execute online business, merchandise, and marketing strategies for multiple product divisions within the Pottery Barn Kids brand to maximize sales. You will identify opportunities and recommend new concepts to retain current and attract new customers to grow the brand reach and drive conversion, work cross-functionally with creative, merchandising, and e-marketing teams to ensure flawless execution, and participate in a dynamic, fast-paced, and fun team environment.
Requirements
- 2-3 years previous eCommerce, catalog or digital marketing experience.
- Advanced Excel skills
- Must have an interest in the linkage from systems to the Web, access database experience a plus
- Strong affinity for the product/concept.
- Able to make timely decisions, anticipate problems and provide creative solutions.
- Well-organized and extremely detail oriented.
- Proven analytical and business planning skills.
- Able to deal with ambiguity and a changing environment.
- Action-oriented and full of energy for challenges
- Strong verbal and written communication skills for reporting findings and collaborating with stakeholders.
- Ability to present data and insights to non-technical audiences.
- Ability to handle multiple tasks and projects simultaneously.
- Strong organizational skills to meet deadlines and manage priorities.
- This role requires being onsite in the San Francisco office Monday through Thursday and Friday as optional in the office.
Responsibilities
- Manage website merchandising and product discoverability through general site merchandising (Homepage, categories, etc.), navigation/information architecture, and on-site search optimization.
- Work with E-Commerce Manager to develop and implement Web merchandising strategy, leveraging sales reporting and site performance insights to inform approach.
- Analyze daily, weekly, and monthly eCommerce sales performance and site metrics to identify opportunities for growth, conversion, and optimization; communicate findings to cross-channel partners.
- Identify and recommend new site content and experiences to address customer needs based on analytics, behavioral insights, feedback, surveys, and competitive analysis.
- Manage site content, site feedback, and enhance overall customer experience across site and across channels.
- Determine and manage all image asset requests and direction for each product launch, including attending offsite photo locations.
- Interface with merchandising teams to ensure site data integrity and correct product setup.
- Interface with site managers, project management, and e-technology teams for timely database uploads, site deployments, issue reporting, and performance reporting.
- Manage database uploads to merchant preview, dev, and QA testing environments.
- Coordinate and participate in daily site testing to ensure correct data integrity.
- Coordinate the archiving of website seasonal features, functionality, and products.
- Other projects as assigned.
Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
