Asst Store Director TFM

Heritage Grocers GroupChicago, IL
5d$17 - $34

About The Position

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with employees, vendors, buyers, and district directors. Supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Requirements

  • High school diploma/GED, 3-5 years in supermarket industry and completion of management training program, or equivalent combination of education/experience
  • Effective leadership, interpersonal communication, and customer service skills
  • Ability to work in a fast-paced environment; strong time management skills
  • Sound judgement/problem solving and decision making skills
  • Ability to create operating budgets/financial forecast
  • Comprehensive knowledge of store operations and human resource functions

Responsibilities

  • Drive the financial performance and sales of the store by reviewing and evaluating P&L (Profit & Loss) statements;
  • Manage and assist in budgeting, forecasting and controlling expenses to confirm they are indexed to sales;
  • Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes;
  • Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
  • Model and demonstrate exceptional customer centered standards to store associates by following and training the Clean, Fast, & Friendly service model;
  • Manage, support and ensure customer needs, complaints, and issues are successfully resolved;
  • Develop and implement action plans to correct deficiencies;
  • Provide process improvement leadership to ensure a high-quality customer experience.
  • Lead management team effectively by touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction;
  • Introduce and lead company change efforts; and providing clear expectations and guidance to implement business solutions.

Benefits

  • The Company offers competitive medical, dental, vision, and supplemental benefits to its team members.
  • Team Members are also able to participate in the company's 401k plan that includes a safe harbor match.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service