ATM Service Apprentice - Colorado Springs, CO

Cook Solutions Group • Colorado Springs, CO

1d • $20 - $24

About The Position

Cook Solutions Group is hiring a Full-Time ATM Service Apprentice to launch your career in the technology and banking service industry. If you're a hands-on problem-solver with great communication skills, a customer-first mindset, and an eagerness to learn, we want to hear from you! About the Role: You'll ride alongside an experienced ATM Technician as you learn how to maintain and troubleshoot ATM equipment, with the goal of advancing to a full ATM Service Technician role. We provide the tools, the training, and the mentorship and you bring the attitude and commitment. Location: Colorado Springs, CO Pay: $20$24/hour, depending on experience Schedule: Full-time

Requirements

• High School diploma or GED
• 13 years of related experience (technical, mechanical, or customer service preferred)
• A strong customer service mindset and willingness to learn
• Clean driving record and valid drivers license
• Able to lift to 50 lbs. regularly and up to 100 lbs. occasionally
• Comfortable working on your feet, occasionally kneeling or crawling in tight spaces

Responsibilities

• Learn and perform 1st-line maintenance on ATMs and retail banking devices
• Troubleshoot hardware/software issues: clear jams, replace small parts (belts, bulbs, filters)
• Perform basic installations: pull cables, install locks, mount devices
• Maintain professional and timely communication with customers and team
• Keep accurate service records and escalate issues as needed
• Assist technicians with preventative maintenance
• Learn to work safely around sensitive equipment, including ATMs that may contain cash

Benefits

• CSG employees enjoy competitive salaries; CSG pays 90% of the PPO insurance premium for the employee; 100% for a high deductible plan, and 50% for the dependents. Both plans have reasonable deductible levels and co-pay amounts; a 401(k)-retirement match; Paid Time Off (PTO); 8 paid holidays per year; 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program; Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement and much more!
• New employees become eligible for benefits on the first of the month following the 60-day day waiting period who work a minimum of 30 hours per week.
• Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED