CAVA- Attendance Advocate (Classified)
About The Position
The California Virtual Academies (a network of 9 public charter schools) deliver online/virtual home based instruction to TK-12 students in California. While our schools do offer some scheduling flexibility, students are still required to complete approximately 4-6 hours of coursework daily & log attendance (entered by their parent/learning coach and verified by the teacher). The mission of California Virtual Academy is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. The Attendance Advocate is dedicated to helping students and families maintain compliance while attending school. The position helps foster a high-touch approach to educational support and exhibits superior customer service skills, along with a commitment and desire to provide the best possible experience for students and families.
Requirements
- High School Diploma
- Strong organizational skills
- Experience working in an educational setting
- Detail oriented
- Able to balance and complete multiple projects
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Strong Interpersonal and communication skills
- Self-directed but comfortable working as part of a team
- Attend regularly scheduled meetings
- Attend in-person training as scheduled
Nice To Haves
- Associates Degree
- Experience working with at risk students
- Experience supporting adults and children in the use of technology
- An ability to learn new technology tools quickly (e.g., database and web-based tools)
- An ability to support and guide adults as well as students
Responsibilities
- Manages and assists assigned student caseload who need additional guidance or assistance to become compliant with attendance or other non-compliant concerns, by forging a relationship with positive reinforcement that fosters the desire to return to the school community and get back on track.
- Support the schoolwide attendance compliance process, hold non-compliance calls with families, and monitor student attendance daily through reports. Communicate with administration on compliance and cumulative nonattendance concerns.
- Participates in Strong Start supports including orienting new students to the virtual school programs, creating videos, Strong Start Family meetings, onboarding and other items designated as part of the program; monitors student participation; coordinates with the team for the delivery of these sessions.
- Maintains detailed documentation on each student.
- Develop systems to track and manage accountability and compliance information, including but not limited to attendance, compliance paperwork and reports, unable to contact, testing attendance and participation.
- Support students and learning coaches throughout the Tiers II – IV in the FAST program related to compliance.
- Collaborates with the Compass Team, counselors, teachers, parents, administrators, and other school staff to ascertain students’ academic needs and create a Back on Track (BOT) plan for students related to compliance.
- Hold office hours to support students and their families with any questions they may have.
- Develop and present training to help students and parents understand the school's compliance and requirements.
- Communicate & educate students and parents to recognize the need for healthy home/school relationships.
- Communicate with parents as needed; this includes but is not limited to: calling, emailing and texting students and parents
- Meeting students and parents in Blackboard Collaborate
- Returning all communication ASAP but no longer than 24 hours
- Communicate with teachers and administration regularly
- Must attend all in-person meetings, staff meetings, and K12-sponsored trainings/meetings as scheduled
- Other duties as assigned
Benefits
- Full time employees are offered health, dental, and vision benefits.
- We do participate in CalPERS.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
