About The Position

Experience a 6 week - 12 week internship in a luxury resort environment. The Attendant (General Cleaner) is responsible for ensuring we provide the highest level of cleanliness in our guestrooms.

Requirements

  • Warm and caring personality; previous housekeeping experience is an asset
  • Basic understanding of the English language
  • Ability to anticipate and focus attention on guest needs by being professional and welcoming
  • Lifting requirements up to 25 lbs.
  • Carrying of objects weighting up to 50lbs.
  • Excellent organizational skills and time management
  • Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests
  • Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Nice To Haves

  • previous housekeeping experience is an asset

Responsibilities

  • Clean guestrooms to include: dusting, making beds, soiled linen removal from rooms, daily turndown service and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenishing room supplies
  • “Own” lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularly
  • Clean all mirrors and glasses; inside of windows; all vents in assigned areas stock all paper supplies in restrooms and storage closets; wipe, clean all marble and tables and dust all surfaces
  • Take initiative to add a personalized experience for the guest
  • Maintain proper usage of cleaning supplies and equipment
  • Accurately report room status reports throughout the duration of your shift
  • Take ownership of guests’ privacy and belongings, while ensuring exceptional service
  • Work effectively and contribute positively to a team
  • Keep linen closets, supply closet and landing organized and clean
  • Report damage or malfunction in hotel rooms/areas
  • Respond professionally, politely, and efficiently to requests from guests
  • Use hands to lift, carry, or pull objects that may be heavy
  • Maintain excellent grooming and uniform standards
  • Read, understand and follow all department policies

Benefits

  • benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana
  • Premium preferred provider medical/drug/vision benefits at competitive prices.
  • We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!
  • We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
  • Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
  • We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
  • We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
  • Complimentary meals in our employee dining facility
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