Attractions Ticket Agent
About The Position
Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company. The Attractions Ticket Agent performs teller-type functions related to the sale of attraction tickets and reservations for guests of Westgate Resorts. This role is responsible for accurate cash and ticket handling, maintaining bank security, balancing daily transactions, and delivering professional guest service by providing attraction and area information. This is a fun fast-paced, high‑volume environment where accuracy, professionalism, and Westgate’s core values - Integrity, Passion, and Work Ethic, guide every interaction.
Requirements
- High School Diploma or equivalent required.
- Experience in a cashier or similar role with regular cash-handling responsibilities strongly preferred.
- Proficient in basic computer skills, including comfort with data entry, and use of Microsoft Office programs such as Word and Excel.
- Strong verbal communication and customer service skills with a professional, guest-focused attitude.
- Strong organizational skills with attention to detail
- Ability to work independently and collaboratively in a team environment.
- Strong ability to prioritize tasks and meet deadlines.
- Demonstrated ability to perform effectively under pressure.
- Must be able to stand for long periods of time.
Responsibilities
- Sell attraction tickets and book dinner show reservations.
- Accurately handle cash and balance daily ticket banks.
- Complete daily paperwork, deposits, and transaction logs.
- Provide guests with attraction information, directions, and maps.
- Resolve guest questions and concerns professionally.
- Maintain a clean, organized, and secure work area.
- Follow all cash-handling and internal control procedures.
- Provide limited OPC support during overflow periods, as needed.
Benefits
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
