Austin Water Certification Trainer

City of Austin

2d•$30 - $37•Onsite

About The Position

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. This position is responsible for developing, delivering, and assessing instructional programs related to wastewater licenses in the assigned area of expertise. The AW Certification Trainer develops engaging training materials and resources and delivers in-person training sessions that support the operational readiness of Austin Water employees. This position plays a key role in strengthening workforce capability by providing hands-on instruction aligned with operational needs and regulatory requirements. Reporting to the Training Supervisor of Operational Training (Workforce Readiness and Proficiency), this position requires a strong understanding of adult learning theory, instructional content design, wastewater operational processes, and TCEQ guidelines. The AW Certification Trainer will support all wastewater operations by delivering hands-on Essentials and Proficiency training, helping ensure employees develop the knowledge and practical skills required to perform their roles safely, effectively, and in compliance with regulatory standards.

Requirements

Graduation from an accredited high school or equivalent plus five (5) years of hands-on experience in a public wastewater system.
Valid Texas Class C Driver License
The following minimum licenses issued by TCEQ (reciprocity for other states may be available) Class C Wastewater
Knowledge of water/wastewater area of specialization
Knowledge of Departmental and OSHA regulations
Knowledge of related codes and standards
Knowledge of related federal and state laws.
Skill in effective oral and written communication
Skill in handling multiple tasks and prioritizing
Skill in quickly identifying and handling conflict and uncertain situations.
Skill in data analysis and problem solving
Ability to work with frequent interruptions and changes in priorities.
Ability to maintain detailed and accurate educational records
Ability to mentor and counsel Utility employees for licensing achievement and career development
Ability to establish and maintain effective communication and working relationships with City employees and the public.

Nice To Haves

Valid Texas Commission on Environmental Quality (TCEQ) Class C Wastewater with the ability to obtain a Class B Wastewater License within 6 months of employment
Experience working in a utility, or similarly-regulated organization, and in high-risk environments
Experience identifying training needs, developing lesson plans, and conducting training
Experience working in a consultative role to supervisors, managers and executives as a subject matter expert in collection and distribution, providing advice and counsel on training-related topics
Proficient in basic knowledge of Microsoft Office

Responsibilities

Develops, administers, and maintains comprehensive instructional programs in areas of water and wastewater specialization
Identifies and assesses instructional needs for wastewater employees.
Evaluates instructional programs and materials for effectiveness
Interprets and explains Federal, State and City policies, procedures, codes, specifications, and ordinances in area of expertise
Develops materials and training aids, including lesson plans, presentations, handouts, visual aids, demonstration props, tests, and other course materials.
Coordinates class schedule, maintains attendance records, and prepares course certificates.
Determines appropriate instructional methods for the course materials and the audience.
Coordinates and provides advice to management regarding water and wastewater area of specialization.
May provide leadership, evaluation, training, and guidance to others.