Authorization Coordinator

Behavioral Framework•Charlotte, NC

1d•$45,000 - $50,000•Onsite

About The Position

Behavioral Framework – a leading provider of ABA therapy to children diagnosed with autism - is looking for an Authorization Coordinator! The Authorization Coordinator is responsible for tracking and timely managing insurance authorizations, and accurate recordkeeping in the organization. They will be responsible for ensuring that authorization staff prioritize work appropriately and minimize financial risk for the organization and the patient. The Authorization Coordinator will serve as the first line of escalation for staff questions on workflows, processes, and decisions relating to financial risk. This position reports to the Authorization Manager. Behavioral Framework Highlights: Behavioral Framework is devoted to the pursuit of providing excellent, honest, and compassionate care within the autism community. We believe in the dedication and passion of our professional team and the science behind ABA to make a difference in the families and children we serve. Ranked on the Inc. 5000 list for 3 consecutive years. 1 of 4 Autism providers in the country to earn 3-year accreditation + telehealth from the Behavioral Health Center of Excellence.

Requirements

Maintain confidentiality; adhere to all HIPAA guidelines/regulations.
Excellent customer service skills.
Knowledge of the behavioral health industry and terms.
Experience in managing recordkeeping and tracking systems.
Experience with patient care coordination.
Experience working with insurance companies.
Knowledge of regulations related to Medicaid and commercial insurance.
Knowledge of industry regulations.
Excellent organizational skills.
Proficiency in Microsoft Office Suite.
Min High School diploma, college degree preferred.
Ability to work in a fast-paced environment.
Ability to work 40 hours per week.
Ability to work cooperatively with others.
Must comply with practice policies and procedures.
Requires daily in-office work.
It does not meet the requirements of regular telecommuting.
Physical activities include sitting for long periods of time, walking, bending, kneeling.
Must be able to reach, pull, and push.
Requires manual dexterity, auditory and visual skills.
Ability to lift up to 15 lbs.

Nice To Haves

Bilingual English/Spanish preferred.

Responsibilities

Manage a system and guide for submitting ABA authorization requests to various insurance payers.
Coordinate clients, physicians, and insurance companies to fulfill authorization requirements.
Receive, process, track, submit and file authorization documents.
Educate clients on legal documents and manage signed documents.
Manage medical files on past and current clients.
Coordinate with clinical management team and provide status updates on clients’ authorizations.
Prepare weekly and monthly reports for clinical management on authorization status, expired authorizations, authorization service usage, and various other key metrics.
Train new staff, provide ongoing training for existing staff and assist in the planning and development of training materials.
Complete regular quality and productivity audits as requested.
Serves as a knowledge expert and an escalation point for staff questions and concerns.
Assists with questions regarding team functions, workflows, and direction.
Assist with special projects, initiatives and billing tasks as assigned.